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Message On Hold Tips, Ideas and Updates

VOIP Hosted PBX

Verizon Business Digital Voice Music On Hold

Verizon Business Digital Voice Music On Hold via ATA Diagram
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How to use custom messages with your Verizon Business Digital Voice Music On Hold. Verizon offers a variety of mobile and business telephony services, as well as broadband internet services. As with many ISPs, Verizon has a “hosted VoIP” business phone service called “Business Digital Voice”. The default music on hold for this business phone […]

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Which Phones Work With OnSIP Streaming MOH?

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When Easy On Hold launched streaming music on hold for OnSIP customers, we were inspired by a customer that had switched to OnSIP hosted service using Yealink phones. Why wouldn’t the music play for them but it would work for our in office Polycom phone? In the OnSIPsphere, not all phones support MoH. So, which […]

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MOH For Asterisk

Easy On Hold is a 2015 sponsor of AsteriCon
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Easy On Hold Provides Innovative Message On Hold Solution MOH For ASTERISK Easy On Hold®, based in Portage, Michigan (USA) produces custom audio messages that can be deployed on phone systems to inform, educate and influence callers while they wait. In recent years, a proliferation of VOIP (voice over internet protocol) phone systems meant Easy […]

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Custom Hold Messages With FreedomVoice Cloud Phone System

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Custom On Hold Messages Hack For FreedomVoice Cloud Phone System FreedomVoice is a telecom provider that has evolved into a cloud-based business phone system provider. Their website says they serve “over 200,000 entrepreneurs and small businesses”. Among their offerings is a small business “cloud” PBX (a hosted phone system). Naturally, we wanted to investigate how […]

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New Phone System? Don’t Forget The Music On Hold

problems with VOIP hosted music on hold
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New Phone System? Don’t Forget The Music On Hold Changing phone systems is never easy. Whether you’re replacing an on-site PBX or moving off-site to a hosted VOIP provider, there will be troubles and challenges. A common problem is the lack of understanding of how the music-message on hold plays. We recently received an email […]

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Streaming MOH For Asterisk: New Custom Streams Available

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The move to VOIP (Voice Over Internet Protocol) for business phones has increased the number of ways phone systems play music on hold (MOH). While currently most hosted VOIP providers play an uploaded audio file as the hold queue audio, new options are opening up for Asterisk-based hosted VOIP systems. Easy On Hold has developed […]

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