Liberty Safe
Blue Linx
Steven Engineering
Patcraft - Shaw Flooring
With a volume of daily phone calls that rivals the busiest call centers in the nation, Blue Linx Corporation keeps buyers up to date while they wait.
Blue Linx Corporation began in 1954 as the distribution division of Georgia-Pacific Corporation and today is the largest distributor of building products in the US. Blue Linx takes care of 11,500 customers in the USA, Mexico, Canada and the Caribbean. To keep those customers informed while they wait on-hold, Blue Linx depends on Easy On Hold.
Manufacturers and distributors may not be talking directly to the end-consumer, but "people buy from people" and in today's drive-thru world, nobody likes to wait. People on hold means buyers on hold, and that gives manufacturers and distributors a chance to talk about new products, special promotions and company news.
Liberty Safe, Payson Utah, has been using Easy On Hold for 7 years as a source for messages on hold, music on hold and voiced phone greetings such as auto-attendant and call-routing prompts.
Sometimes a manufacturer needs to talk to two audiences, as does Liberty Safe, the number one producer of gun safes, fire safes and home safes. Liberty markets directly to the consumer on radio and the web (Glenn Beck, Dave Ramsey) and also to dealers and retailers. Working with Easy On Hold for over 7 years, Liberty Safe has found a source for professional telephone announcements, including auto attendant (IVR, Voice Mail Greetings) and messages on hold.