music on hold<\/a> and messages on hold systems? By following a code of ethics. This is how we have maintained our A-Plus Rating with the Better Business Bureau ever since joining BBB.<\/p>\n\n\n\nEasy On Hold A+ Means Trust<\/h2>\n\n\n\n
The BBB’s online division, called “BBBOnLine<\/em>” has a mission to promote trust and confidence on the Internet. Member businesses with web sites can display the BBB Accredited Business seal online, but only after the BBB has confirmed adherence to the BBB Code of Business Practices, including its online standard.<\/p>\n\n\n\nHere’s a brief look at the BBBOnline Code of Business Practices.<\/p>\n\n\n\n
1. Build Trust
Establish and maintain a positive track record in the marketplace.<\/strong><\/p>\n\n\n\n- Have been operational (actively selling products or services) in any BBB service area for at least the most recent 12 months.<\/li>
- Be free from government action that demonstrates a significant failure to support BBB ethical principles.<\/li>
- Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB.<\/li>
- Meet all applicable standards within this Code of Business Practices<\/li>
- Cooperate with BBB\u2019s activities and efforts to promote voluntary self-regulation within the business\u2019 industry<\/li>
- Honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process<\/li>
- Complete the required application and pay all monetary obligations to BBB in a timely manner<\/li><\/ul>\n\n\n\n
Easy On Hold A+ Means Honesty<\/h2>\n\n\n\n
2. Advertise Honestly
Adhere to established standards of advertising and selling.<\/strong><\/p>\n\n\n\n- Abide by the BBB Code of Advertising.<\/li>
- Adhere to applicable BBB industry codes of advertising.<\/li>
- Cooperate with BBB self-regulatory programs for the resolution of advertising disputes.<\/li>
- Use the BBB name and logos in accordance with BBB policy.<\/li>
- Avoid misleading customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of logos, trustmarks, pictures, testimonials, or other means.<\/li><\/ul>\n\n\n\n
Easy On Hold A+ Means Truthful<\/h2>\n\n\n\n
3. Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms<\/strong><\/p>\n\n\n\n- Make known all material facts in both written and verbal representations.<\/li>
- Ensure that any written materials are readily available, clear, accurate and complete.<\/li><\/ul>\n\n\n\n
Easy On Hold A+ Means Transparent<\/h2>\n\n\n\n
4. Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer\u2019s decision to buy.<\/strong>
Clearly disclose to customers:<\/p>\n\n\n\n