{"id":1639,"date":"2014-06-09T16:14:42","date_gmt":"2014-06-09T20:14:42","guid":{"rendered":"https:\/\/easyonhold.com\/blog\/?p=1639"},"modified":"2024-01-24T14:03:34","modified_gmt":"2024-01-24T19:03:34","slug":"on-hold-messages-budget","status":"publish","type":"post","link":"https:\/\/easyonhold.com\/blog\/on-hold-messages-budget\/","title":{"rendered":"Are On Hold Messages In Your Budget?"},"content":{"rendered":"<h1><a href=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/iStock_000019058301Small.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-1649\" src=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/iStock_000019058301Small-300x199.jpg\" alt=\"Marketing Advertising Budget\" width=\"300\" height=\"199\" srcset=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/iStock_000019058301Small-300x199.jpg 300w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/iStock_000019058301Small-450x300.jpg 450w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/iStock_000019058301Small.jpg 849w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Are professional on-hold messages in your budget?<\/h1>\n<p>Could your marketing use a more innovative mix? Marketing oriented <a href=\"https:\/\/easyonhold.com\/music-on-hold\/messages\/\" target=\"_blank\" rel=\"noopener\">on hold messages<\/a> help your overall results <em>without adding much to the budget.<\/em><\/p>\n<p>Is your current advertising working well and getting potential clients to call you? Or could your advertising be working better? On hold messages might be a new way to convince your potential buyer to make a purchase. In one scenario, a successful ad campaign can generate calls, which is good, but what happens when you get calls?<\/p>\n<h2>Marketing works, Hooray! But now what?<\/h2>\n<p>If your marketing mix is indeed generating calls, consider what those potential buyers are hearing when they try to reach you or get answers to their questions. Is the phone answered professionally? Is there any wait-on-hold time? 70% of business callers experience some hold time. Popular blogger Gizmodo reports,<\/p>\n<p>&#8220;ResearchNow found that more than half of the people they surveyed spend 10-20 minutes per week on hold (that seems like a lot). Add that up, and that&#8217;s <strong>13 hours per year<\/strong> and <strong>43 days<\/strong> over an average life.&#8221;<\/p>\n<p>Putting a small budget toward on hold messaging can help close the deal. Work with professionals (music on hold experts) who can help target the caller with messages that deliver results.<\/p>\n<a href=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/infographic-money-spent.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1640 size-large\" src=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/infographic-money-spent-1000x552.png\" alt=\"budgeting for on hold messages\" width=\"584\" height=\"322\" srcset=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/infographic-money-spent-1000x552.png 1000w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/infographic-money-spent-300x165.png 300w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/infographic-money-spent-500x276.png 500w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/infographic-money-spent.png 1129w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/a>\n<p><strong>Maybe the marketing mix isn&#8217;t quite right.<\/strong><\/p>\n<p>With a majority of budgets being spent in &#8220;outbound&#8221; marketing: &#8220;<span id=\"hs_cos_wrapper_post_body\" class=\"hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text\" data-hs-cos-general-type=\"meta_field\" data-hs-cos-type=\"rich_text\">trade shows, seminar series, email blasts to purchased lists, internal cold calling, outsourced telemarketing, and advertising<\/span>,&#8221; as described by <a title=\"Outbound vs. Inbound Marketing - Hubspot\" href=\"http:\/\/blog.hubspot.com\/blog\/tabid\/6307\/bid\/2989\/Inbound-Marketing-vs-Outbound-Marketing.aspx\" target=\"_blank\" rel=\"noopener\">Hubspot<\/a>, an Easy On Hold customer specializing in automated inbound marketing systems. Inbound marketing is the process of letting potential customers find you or dealing with incoming requests for information that could turn into profits.<\/p>\n<p>According to Mashable:<\/p>\n<ul>\n<li>44% of direct mail is never opened.<\/li>\n<li>91% of email users have unsubscribed from a company email that they previously opted into.<\/li>\n<li>84% of 25- to 34-year-olds have clicked out of a website because of an \u201cirrelevant or intrusive ad.\u201d<\/li>\n<li>Inbound marketing costs $62 less per lead than traditional outbound marketing.<\/li>\n<\/ul>\n<p>If your budget is a bit lopsided toward traditional outbound marketing, it makes sense to shift a small amount to work with calls that are coming in. This inbound approach is proven to be more effective. Most studies have shown that up to 20% of business callers said they made a purchase based on what they heard while on hold.<\/p>\n<h2><a href=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/INFOGRAPHIC-made-a-purchase.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1641 size-full\" src=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/INFOGRAPHIC-made-a-purchase.png\" alt=\"effectiveness of on hold messages\" width=\"925\" height=\"482\" srcset=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/INFOGRAPHIC-made-a-purchase.png 925w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/INFOGRAPHIC-made-a-purchase-300x156.png 300w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/INFOGRAPHIC-made-a-purchase-500x260.png 500w\" sizes=\"auto, (max-width: 925px) 100vw, 925px\" \/><\/a> <strong>Use a small percentage of your advertising budget for on hold messages.<\/strong><\/h2>\n<p>What advertising or marketing investment are you making that might be better spent on incoming phone calls? One Easy On Hold customer told us that the cost of a message on hold program that would last the whole year (including custom messages, equipment, and unlimited updates) was about the same as just one week of radio advertising.<\/p>\n<p>Some other reasons radio advertisers can benefit from a slight budget shift to add on hold messages:<\/p>\n<p><strong>COST:<\/strong> The cost is low and fixed. Unlike radio spots that vary in cost based on time of day, station, and market, you know exactly what you&#8217;re spending for a whole year of phone-on-hold marketing.<\/p>\n<p><strong>FREQUENCY:<\/strong> Unlike radio spots, your on-hold messages are &#8220;always on&#8221;every day.<\/p>\n<p><strong>TARGETING<\/strong>: On-hold messages are always heard by qualified prospects in a position to make a purchase. No wasted spots!<\/p>\n<p>Many of these same thoughts apply to other forms of advertising. It will be well worth the &#8220;thinking time&#8221; to <em>reconsider your marketing budget<\/em> and make room for a <a title=\"on hold marketing program with music and messages\" href=\"https:\/\/easyonhold.com\/services\/music-messages\/\" target=\"_blank\" rel=\"noopener\">professional on hold messaging program<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are professional on-hold messages in your budget? Could your marketing use a more innovative mix? Marketing oriented on hold messages [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1649,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[6],"tags":[64,9],"class_list":["post-1639","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-tips-1","tag-custom-message-on-hold","tag-message-on-hold"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Are On Hold Messages In Your Budget?<\/title>\n<meta name=\"description\" content=\"Is your marketing budget is a bit lopsided toward traditional outbound marketing, it makes sense to shift a small amount to on hold messages.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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