{"id":1764,"date":"2015-02-23T15:48:24","date_gmt":"2015-02-23T20:48:24","guid":{"rendered":"https:\/\/easyonhold.com\/blog\/?p=1764"},"modified":"2020-03-27T15:31:05","modified_gmt":"2020-03-27T19:31:05","slug":"att-phone-with-music-on-hold","status":"publish","type":"post","link":"https:\/\/easyonhold.com\/blog\/att-phone-with-music-on-hold\/","title":{"rendered":"AT&amp;T Syn248 Phone With Music On Hold Review"},"content":{"rendered":"<h1><a href=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-Sun248.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-1765\" src=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-Sun248-300x141.png\" alt=\"AT&amp;T Syn248\" width=\"300\" height=\"141\" srcset=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-Sun248-300x141.png 300w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-Sun248.png 467w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/h1>\n<p>AT&amp;T has seemingly turned the corner from amateur to pro with its line of small business (SMB) products. As evidence, we present the Syn248 small office phone system. If you want a phone with <a title=\"Learn about music on hold messages\" href=\"https:\/\/easyonhold.com\/services\/music-messages\/\" target=\"_blank\" rel=\"noopener noreferrer\">music on hold<\/a>, this one is worth a look.<\/p>\n<h2>Wired Phone with Music On Hold<\/h2>\n<p>Technically speaking this system is an on site VOIP Hybrid, meaning it still uses <a title=\"Plain Old Telephone Service (POTS) on Wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Plain_old_telephone_service\" target=\"_blank\" rel=\"noopener noreferrer\">plain old telephone lines (POTS)<\/a> but is connected through a web interface. Each extension is a wired phone set (either an SB35031 or SB35025) connected to a central control box. The music on hold device connects through an SB35025 desk set with a 3.5mm audio jack.<a href=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-EasyOnHold-Syn248-Setup.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1766\" src=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-EasyOnHold-Syn248-Setup.png\" alt=\"AT&amp;T Syn248 With Music On Hold\" width=\"671\" height=\"366\" srcset=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-EasyOnHold-Syn248-Setup.png 671w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-EasyOnHold-Syn248-Setup-300x164.png 300w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-EasyOnHold-Syn248-Setup-500x273.png 500w\" sizes=\"auto, (max-width: 671px) 100vw, 671px\" \/><\/a><\/p>\n<h2>Make The System Work With Music On Hold<\/h2>\n<p>The key to making the music on hold work with this system is to be sure to have at least one SB35025 Deskset available. This is the only deskset model phone that provides an audio input jack for the external music on hold system (provided by Easy On Hold). Once the Easy On Hold audio device is attached, the music on hold will need to be configured using the web interface.<\/p>\n<h2>Setting Music On Hold to Play<\/h2>\n<p>Since the AT&amp;T Syn248 is a networked system, you will use a web interface to make all necessary configurations. For music on hold to work from your external audio device, you will enable music on hold and select indicate the deskset where the music on hold device is attached. For example, you see Ext. 200 indicated as the MOH port in the diagram below. This means extension 200 is the actual telephone (it must be Model SB35025) where the music on hold device is attached.<\/p>\n<a href=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/SYN248-configure-moh.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1767\" src=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/SYN248-configure-moh.png\" alt=\"Configure Music On Hold-ATT SYN248\" width=\"611\" height=\"347\" srcset=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/SYN248-configure-moh.png 611w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/SYN248-configure-moh-300x170.png 300w, https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/SYN248-configure-moh-500x284.png 500w\" sizes=\"auto, (max-width: 611px) 100vw, 611px\" \/><\/a>\n<h2>Documents Available Online<\/h2>\n<p>For more detailed information:<\/p>\n<p>AT&amp;T SMB Telephones Website<\/p>\n<p>AT&amp;T SYN248 Installation Guide<\/p>\n<p>AT&amp;T SB35025 Manual<\/p>\n<p>Call AT&amp;T SMB Telephone Help: 1-888-386-2006.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AT&amp;T has seemingly turned the corner from amateur to pro with its line of small business (SMB) products. As evidence, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1765,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[5],"tags":[53,62,22],"class_list":["post-1764","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-updates","tag-att","tag-business-telephone-solutions","tag-tips-for-music-on-hold-buyers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AT&amp;T Phone With Music On Hold<\/title>\n<meta name=\"description\" content=\"Review of the AT&amp;T Syn248 small office phone system. If you want a phone with music on hold, this one is worth a look.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/easyonhold.com\/blog\/att-phone-with-music-on-hold\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AT&amp;T Syn248 Phone With Music On Hold Review\" \/>\n<meta property=\"og:description\" content=\"Review of the AT&amp;T Syn248 small office phone system. If you want a phone with music on hold, this one is worth a look.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/easyonhold.com\/blog\/att-phone-with-music-on-hold\/\" \/>\n<meta property=\"og:site_name\" content=\"Easy On Hold | Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/facebook.com\/easyonhold\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/easyonhold\" \/>\n<meta property=\"article:published_time\" content=\"2015-02-23T20:48:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-27T19:31:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/easyonhold.com\/blog\/wp-content\/uploads\/ATT-Sun248.png\" \/>\n\t<meta property=\"og:image:width\" content=\"467\" \/>\n\t<meta property=\"og:image:height\" content=\"220\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Tim Brown\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EasyOnHold\" \/>\n<meta name=\"twitter:site\" content=\"@easyonhold\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tim Brown\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/att-phone-with-music-on-hold\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/att-phone-with-music-on-hold\\\/\"},\"author\":{\"name\":\"Tim Brown\",\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/#\\\/schema\\\/person\\\/d14a61bcea925041027b62ac159e24ee\"},\"headline\":\"AT&amp;T Syn248 Phone With Music On Hold Review\",\"datePublished\":\"2015-02-23T20:48:24+00:00\",\"dateModified\":\"2020-03-27T19:31:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/att-phone-with-music-on-hold\\\/\"},\"wordCount\":325,\"publisher\":{\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/att-phone-with-music-on-hold\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/wp-content\\\/uploads\\\/ATT-Sun248.png\",\"keywords\":[\"AT&amp;T\",\"Business Telephone Solutions\",\"Tips For Music On Hold Buyers\"],\"articleSection\":[\"Product Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/att-phone-with-music-on-hold\\\/\",\"url\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/att-phone-with-music-on-hold\\\/\",\"name\":\"AT&T Phone With Music On Hold\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/att-phone-with-music-on-hold\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/att-phone-with-music-on-hold\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/easyonhold.com\\\/blog\\\/wp-content\\\/uploads\\\/ATT-Sun248.png\",\"datePublished\":\"2015-02-23T20:48:24+00:00\",\"dateModified\":\"2020-03-27T19:31:05+00:00\",\"description\":\"Review of the AT&T Syn248 small office phone system. 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