{"id":290,"date":"2022-12-15T18:30:00","date_gmt":"2022-12-15T23:30:00","guid":{"rendered":"https:\/\/easyonhold.com\/blog\/?p=290"},"modified":"2024-02-09T17:10:53","modified_gmt":"2024-02-09T22:10:53","slug":"what-should-my-voicemail-greeting-say","status":"publish","type":"post","link":"https:\/\/easyonhold.com\/blog\/what-should-my-voicemail-greeting-say\/","title":{"rendered":"What Should My Voicemail Greeting Say?"},"content":{"rendered":"\n

New phone system, new phone voicemail greeting<\/strong>. Now is the time to ask, “What should my work voicemail greeting say?” It could be the perfect opportunity to put together a fresh, professional voicemail greeting.<\/p>\n\n\n\n

This article was published in 2011 and has helped thousands. After COVID, there are a few more tips we can provide, so enjoy this updated article. Let’s think about the basic DOs and DON’Ts to help you craft the best voicemail greetings. For more ideas and information we also posted an article called Guide To Best Professional Voicemail Greeting Recordings<\/a>. Take a look there, too.<\/p>\n\n\n\n\n\n

FAQ for voicemail messages<\/h2>\n\n\n\n

We begin by addressing the tried and true rules of making a professional voice mail recording (greeting).<\/p>\n\n\n\n

Should I apologize for not being available?<\/h3>\n\n\n\n

Should you apologize for not being unavailable? No. We are all busy and can’t always babysit the phone. Saying “sorry” or “your call is important,” might cause your caller to be skeptical. <\/p>\n\n\n\n

What’s the most important part of a voicemail message?<\/h3>\n\n\n\n

The point of the voicemail greeting is to help the caller. We do this by telling the caller what to do<\/em>. As an example, you can say, “please leave a message.” This is the most important part of the professional voice mail script.<\/p>\n\n\n\n

Should I ask about the reason for the call? <\/h3>\n\n\n\n

Yes, it is okay to ask your caller why they’re trying to reach you. Your caller may volunteer some information you can use to prepare for a return call.<\/p>\n\n\n\n

Should I ask for an email address?<\/h3>\n\n\n\n

Yes, you can ask for your caller’s email address in addition to a phone number. <\/p>\n\n\n\n

What NOT to say in your phone greeting<\/h2>\n\n\n\n

Our friend Nancy Friedman, a.k.a. The Telephone Doctor<\/a> has provided lots of ideas and information about communicating over the phone. Here are some of Nancy’s best DON’Ts for your voicemail message recording:<\/p>\n\n\n\n

Please do NOT say:<\/p>\n\n\n\n