{"id":39,"date":"2010-01-13T08:58:47","date_gmt":"2010-01-13T13:58:47","guid":{"rendered":"https:\/\/easyonhold.com\/blog\/?p=39"},"modified":"2013-07-05T11:44:41","modified_gmt":"2013-07-05T15:44:41","slug":"customer-service-callers-are-sensitive","status":"publish","type":"post","link":"https:\/\/easyonhold.com\/blog\/customer-service-callers-are-sensitive\/","title":{"rendered":"Customer Service Callers Are Sensitive"},"content":{"rendered":"<p>In an article titled, &#8220;Hey GoDaddy, This Is Why You&#8217;re Losing Customers!&#8221;, <a href=\"http:\/\/falconfour.wordpress.com\/2010\/01\/12\/hey-godaddy-this-is-why-youre-losing-customers\/\" target=\"_blank\">FalconFour<\/a> blogger reports on hold music made a bad impression.<\/p>\n<blockquote><p>I called up GoDaddy support earlier today (and it was a relatively pleasant experience except for the wacky hold music) and the rep told me it would take \u201c24 hours\u201d to complete the action after the time it actually\u2026 you know\u2026 completed. Whatever. 24 hours it is.<\/p><\/blockquote>\n<p>Callers who need service are sensitive. A &#8220;little thing&#8221; like hold music becomes a big thing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In an article titled, &#8220;Hey GoDaddy, This Is Why You&#8217;re Losing Customers!&#8221;, FalconFour blogger reports on hold music made a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[6],"tags":[7],"class_list":["post-39","post","type-post","status-publish","format-standard","hentry","category-marketing-tips-1","tag-general-music-on-hold-content-and-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Service Callers Are Sensitive<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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