{"id":466,"date":"2012-01-11T11:49:34","date_gmt":"2012-01-11T16:49:34","guid":{"rendered":"https:\/\/easyonhold.com\/blog\/?p=466"},"modified":"2020-03-27T15:21:44","modified_gmt":"2020-03-27T19:21:44","slug":"how-to-connect-a-music-on-hold-message-player","status":"publish","type":"post","link":"https:\/\/easyonhold.com\/blog\/how-to-connect-a-music-on-hold-message-player\/","title":{"rendered":"How To Connect A Music On Hold Message Player"},"content":{"rendered":"

Is music on hold installation a do-it-yourself project? It might be as easy as plugging in an audio cable. Here\u2019s what you need to know.<\/p>\n

THIS REPORT APPLIES TO:<\/strong> Connecting a professional music on hold player to an MOH input on a PBX or KEY style phone system. IT DOES NOT APPLY TO:<\/strong> Off-site or hosted PBX systems, non-PBX or KSU-less phone systems (i.e., ordinary office phones purchased at electronics or office supply store).<\/p>\n

AUDIO TRAVELS FROM MUSIC ON HOLD PLAYER INTO PHONE SYSTEM<\/strong>
\nFirst, let\u2019s take a look at the \u201cbig picture\u201d. Audio is played continuously from the music on hold player. The sound travels from the AUDIO OUTPUT over the audio CABLE to the MOH INPUT on your phone system.<\/p>\n\"\"\n

8 OHMS OR 600 OHMS? WHY TWO OUTPUTS?<\/strong> On the back of your music on hold player are two connections labeled AUDIO OUT. The 600-Ohm output is intended for telephone systems. (If your particular situation needs a louder signal, you may use the 8-Ohm output without harming your equipment.)<\/p>\n

The 8-ohm output is appropriate for sound amplification systems, such as public address systems used by museums and amusement parks.
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RCA CONNECTOR<\/strong>
\nIntroduced by the Radio Corporation of America (RCA) this plug is also known as cinch\/av or phono (a term \"\"<\/a>meaning phonograph, but too easily confused with phone, as in telephone). All professional music on hold players sold by Easy On Hold use an RCA connection for the audio output.<\/p>\n

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REPLACING RADIO OR CD PLAYER <\/strong><\/p>\n\"\"<\/a>\n

<\/strong>If you are replacing an in-use audio source such as a radio or CD player with<\/p>\n

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your new professional music on hold player, remove the connection from the player and <\/strong>adapt the plug to RCA.
\n <\/strong>Adapters are inexpensive and easily found at electronic stores, or by calling Easy On Hold at 1-888-798-HOLD (4653). Shown: RadioShack 274-871.<\/p>\n

NO PLUG AT ALL? <\/strong><\/p>\n

Perhaps your telephone technician connected wires for music on hold directly into your telephone system. Try connecting an RCA plug on the end for the music source. <\/strong>
\nA \u201cpunch-down block\u201d is a device for attaching wires to phone systems. Your telephone technician may need to attach the on hold playback device there. A telephone technician using the proper tools will be required if changes to the punch-down block or any other part of your phone system are needed. Do not tamper with your phone system\u2019s punch-down block.<\/p>\n

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TIPS & TRICKS
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