MUSIC ON HOLD
Licensed music, updated continuously, from the leading media producers in Hollywood.
CALL-TO-ACTION MARKETING
Messaging that prompts an immediate response or sale.
STREAMING TECHNOLOGY
Easy On Hold is the leader in streaming MOH technology and innovative devices.
USER TOOLS
Creative Content Manager™, our proprietary customer hub keeps you organized.
FULL TIME SUPPORT
Support for streams, devices integration and a friendly attitude are guaranteed.
BUSINESS OVERHEAD MUSIC SERVICE
Try our easy, licensed, automated and feature-rich platform for background business music.
QUALITY COMMUNICATION
Automated notices (text, email) alert you when content is becoming obsolete.
IVR & VOICEOVERS
Translations and multi-lingual voice talent provide prompts and video voiceovers.
At Music On Hold Messages by Easy On Hold®, we create effective message on hold productions, voice mail, greetings, recordings, announcements, phone on hold, hold button custom messages for small, medium and large sized businesses (including Fortune 100 companies).
Strategic Branding Is Practiced Here
Created by a successful advertising and marketing team with extensive experience in branding, public relations and audio/video production, Easy On Hold® is a messages on hold marketing company that puts hold time to use as a strategic opportunity to achieve three marketing goals: educating the customer, brand positioning, and selling products and services. Because the on-hold message is a legitimate extension of our clients' marketing program, scripts are written, announced and produced with precision and purpose, not boilerplate messages that do more to turn off the caller rather than inspire them.
Phone hold music and messages help small companies sound big, and big companies sound friendly.
With our valuable experience in marketing, advertising, journalism, broadcasting and audio design, Easy On Hold® is qualified to provide a premium quality music on hold production for you. Every day, we focus on developing the knowledge and skill that have earned us the title of "music on hold experts".
Innovations in music on hold messaging
Easy On Hold® created the on-hold industry's first online audition tool. Right at your computer, you can hear your completed music on hold production in three days or less, share it with others, download purchased audio productions, create or edit scripts and enjoy time-saving automation that makes Easy On Hold truly unique.
Another major innovation offered by Easy On Hold® is the use of remotely controlled music on hold message playback devices that connect to the Easy On Hold studio via the Internet. These hands-free message machines can handle a specific playback schedule, to allow callers to hear specific information based on the month, week, day and even time of day. Easy On Hold® has a free message on hold equipment program currently being utilized by customers around the USA.
5 Innovations Every Business Can Use
1. Instant Updates
When you need to make a change, there is no waiting. All audio updates are heard on the stream immediately.
2. Easy Control of Multiple Locations
Streaming on hold messaging is especially useful for businesses that manage multiple locations. Our customers include call centers and contact centers, John Deere dealer groups, credit unions, financial institutions, educational campuses and many other industries in need of centralized control of the phone on hold audio.
3. Priority Messages
Are all of the topics in your on hold message rotation equally important? Of course not. An upcoming event, a limited-time offer or new feature announcement deserves to be heard more often. Our exclusive priority scheduling feature assigns each topic a value that makes it play more or less often than others. Brilliant!
4. Automated Scheduling
With streaming on hold programming, each individual topic can be set to start and stop as needed. Set the month, week, day or even the time of day for each message. “Good morning” and “good afternoon” greetings are very friendly and impressive to callers.
5. Creative Content Manager
Our unique customer portal organizes all of your content, while providing total creative control.
See the video at https://easyonhold.com/music-on-hold/streaming/ to learn how Easy On Hold® has reinvented messages on hold.
Our Values
HIGH TECH
High Tech means having technical competence; earning the label “music on hold experts™”. Streaming technologies and user interface development are at the forefront of our High Tech efforts.
HIGH TOUCH
High Touch represents our customer support philosophy and model. High Touch means providing frequent, quality communications with the customer; showing respect for others. We emphasize phone calls over emails. Asking questions; seeking customer needs. Our High Touch Account Management Team makes thousands of customer contacts each year, resulting in consistently high customer retention rates.
EXCELLENCE
Excellence means being committed to quality work and self-improvement.
