A Unique Product. A Huge Market.

Sales Leader

Easy On Hold, a pioneer in the streaming on hold and overhead music and messaging industry, seeks a Sales Leader with proven success in a recurring-revenue sales model to be in place by October 1, 2017.

First-year earnings will average $100K, with future earnings exponentially growing because of uncapped commissions on new business as well as residual commissions that pay annually on previously earned business. Ideal candidate will have proven experience in managing and recruiting both new-business and account-management teams, and growing each team to its highest and best results.

Deliverables:

• Develop KPIs for each team member
• Distribute sales leads and assign vertical markets to be developed
• Set quotas for members of both new business and account management teams
• Review pipelines of each team member for coaching and new business opportunities
• Listen to and review phone calls weekly for training and coaching purposes
• Assist and/or lead sales presentations when necessary and appropriate
• Develop and maintain effective presentations for various selling scenarios
• Create training programs that include role-playing, one-on-one meetings, tests of product and technical knowledge, and ongoing sales skills improvement
• Provide weekly sales and performance data to management

Attributes:

• Easily and naturally hold people accountable while motivating them to extraordinary performance
• Cool under pressure
• Team player
• Persuasive, charming and dynamic personality
• Driven to succeed both financially as a high-income earner and professionally as a successful sales leader
• Personally driven to take the company to the next level

Competitive benefits package accompanies this position. Interested candidates should contact recruiter Thomas Brown or contact CEO Julie Cook at 269-342-4653 x 223.

Customer Service Coordinator

We are Easy On Hold, a Kalamazoo company born and raised, doing business all over the world. We are a full-service on-hold and overhead music/marketing firm serving internationally recognized brands and companies as small as your local dentist. On-hold marketing is the music and promotional messages you hear when you are on hold and overhead music is the music you hear when you’re in a restaurant or at the mall.

In this position, you will be working with our clients directly through email and on the phone. Using our set process and paying attention to all the details, you will be responsible for ensuring products are produced according to client needs, delivered on-time, and functioning properly. You will be working with the sales team, voiceover talent, script writers, IT, and the client. Not to mention we will working with various custom software programs to get the job done.

You will be ideal for this position if you have:

• Excellent customer service skills
• Communicate professionally both written and verbally
• Detailed oriented
• Task oriented
• Familiar with Microsoft Office (Outlook, Word, and Excel)
• Comfortable working with different custom software packages

In return, you will receive:

Ready to get started? Tell us about yourself and send your resume to careers@easyonhold.com.

B2B Sales Representative

Easy On Hold, a pioneer in the streaming on hold and overhead music and messaging industry, seeks an experienced B2B Sales Representative for recurring-revenue sales model.

First-year earnings average $60K, with future earnings exponentially growing because of uncapped commissions on new business as well as residual commissions that pay annually on previously earned business. Ideal candidate will understand basic marketing and advertising concepts and can quickly grasp the basics of modern telephony (which we will teach you). Experience in working with all levels of decision makers, from officer managers and small business owners to marketing directors and IT directors.

Sales experiences that make the candidate particularly suitable include:

• Software sales to enterprise-level companies
• Marketing and advertising sales in local communities
• Tradeshow expertise to specific vertical markets, such as credit unions, banks, healthcare, equipment dealers, dentists, veterinarians, plastic surgeons, fitness, trucking and logistics, and more
• Background music and other services to restaurants
• VOIP and telephony services to SMBs and enterprise-level companies

Candidate will be provided extensive training for the first 30-60 days, and then assigned a specific vertical market to develop, including 1-2 tradeshows per year. Inbound lead flow is unusually strong because of our robust, organic SEO, and candidate can expect inbound leads through web and phone inquiries as a supplement to his or her prospecting. The company draws clientele businesses of all sizes from across the U.S. and Canada and several other countries around the world.

A competitive base pay w/commission plus benefits accompany this position. Easy On Hold is positioned for rapid growth over the next 4 years. To apply, send an email introducing yourself along with a cover letter to careers@easyonhold.com.

Easy On Hold is an exciting place to work, with our office located half-way between Detroit and Chicago in vibrant Kalamazoo, Michigan, USA.