The telephone remains one of the fastest, most effective tools for communicating with customers during a crisis. The coronavirus outbreak is such a crisis. If you are a pr, marketing or crisis manager, you should consider your phones as part of your overall communications strategy. Use the latest streaming phone on hold technology for faster information updates for callers.
In this video, CEO Julie Brown provides 4 changes your contact center or business must make during the coronavirus crisis. These simple improvements will make sure your callers are receiving the right information.
Julie is available to provide a free consultation for your business (no obligation). Use the contact form, below.
Complete the form below for a free, personal consultation with Julie.
Listen to SAMPLES of Coronavirus Communications Strategy at work.