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On Hold Systems: Making Messages On Hold Work

Put Hold Messages On Your PBX or VOIP Phones

diagram shows PBX or Key phone system with music on hold message input

PBX/Key Systems

A PBX or Key system is a complete phone sytstem that is on-site in your office. Many such systems include a plug-in option for a music on hold device.


diagram shows VOIP phone systems connectivity

VOIP Phones

Voice Over Internet Protocol = VOIP. There are many types of VOIP telephone applications. Learn the difference and how music on hold messages work with each.


Get the right on hold system for your phones

To make sure you're getting the right music on hold solution, it's helpful to know a little bit about your phone system. Easy On Hold can help.

It may seem complicated, but actually, there are only a few scenarios possible. Once we get basic information about your phone system, we can recommend the right music on hold system that will keep callers on the line and interested in what you have to say.

Simple on hold messaging equipment available

Hold music players and equipment have evolved from clunky cassette tape machines to smaller, simplified digital audio players that make phone on hold easy. After working with many different manufacturers and testing many players, our engineering team can confidently recommend a music on hold device that will provide quality sound, nonstop, on your phone hold button. Our newest player is capable of streaming hold music as well as music played locally from a USB drive.

New Hold Music-Business Music Player

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