"Generic background or hold music reminds us of waiting and complaining—those things that normally happen when you call a call center. When you have some pop music that you wouldn’t expect to hear, it doesn’t prime those negative thoughts, it provides a buffer.”
Karen Niven - Manchester Business School
|Features||Brandi Music™ For Business||SiriusXM Business||Call QX||Mood Media||PH Media||Spotify Personal||Pandora Personal||Internet Radio|
|Real Hits By Popular Artists|
|Block Individual Songs|
|Scheduled Music Changes|
|Custom Blend Channels|
Some hold music services offer only generic music (a.k.a. elevator music, vanilla music, stock music, royalty free music). Brandi Music For Business® (free trial available). keeps callers on the line, listening to their favorite artists.
The music callers love from Brandi Music™, plus powerful "branding IDs". Callers hear popular music (songs people know). Between the songs a short branding message plays (5 to 15 second long announcements with musical effects that identify your brand). It's your own radio station.
Nonstop music by major artists. Choose a music channel (style), or blend up to 4 channels. Instead of illegally connecting a satellite radio or other audio device, stream ever-changing music that fits your brand image.Browse Music Channels
Your own radio station. Custom branding with your choice of music. Currently playing: Family Friendly and The Mix.(Blend up to 4 channels at once.) Browse 70+ Channels
Brandi Music - 70 channels of great music, including your favorite artists. Add voiced announcements that never interrupt a song. Currently playing: Pop Smile and Rockin' Easy.
Standard music license covers performance rights for ASCAP, SESAC, BMI, GMR and SOCAN.
—Amanda Gish, AVP of Marketing at Credit Union of America