"Generic background or hold music reminds us of waiting and complaining—those things that normally happen when you call a call center. When you have some pop music that you wouldn’t expect to hear, it doesn’t prime those negative thoughts, it provides a buffer.”
Karen Niven - Manchester Business School
|Features||Brandi Music™ For Business||SiriusXM Business||Call QX||Mood Media||PH Media||Spotify Personal||Pandora Personal||Internet Radio|
|Real Hits By Popular Artists|
|Block Individual Songs|
|Scheduled Music Changes|
|Custom Blend Channels|
Some hold music services offer only generic music (a.k.a. elevator music, vanilla music, stock music, royalty free music). Brandi Music For Business® (free trial available). keeps callers on the line, listening to their favorite artists.
The music callers love from Brandi Music™, plus powerful "branding IDs". Callers hear popular music (songs people know). Between the songs a short branding message plays (5 to 15 second long announcements with musical effects that identify your brand). It's your own radio station.
Nonstop music by major artists. Choose a music channel (style), or blend up to 4 channels. Instead of illegally connecting a satellite radio or other audio device, stream ever-changing music that fits your brand image.Browse Music Channels
Standard music license covers performance rights for ASCAP, SESAC, BMI, GMR and SOCAN.
—Amanda Gish, AVP of Marketing at Credit Union of America