Music On Hold Messages by Easy On Hold: +1-269-342-4653 | 1-888-798-HOLD | 1-888-798-4653

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Adapt Telephony Custom Messages On Hold

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Upgrade To Streaming Messages On Hold On Your Interactive Intelligence System

Enjoy the simplicity of a hands-free streaming marketing on hold message program can build your brand and bottom line.

Your Adapt Telephony team works directly with Easy On Hold to develop your own custom music and message on hold channel. The custom live stream plays a series of announcements that inform, inspire and update callers while they wait.


All music on hold must be properly licensed, either through the appropriate Performing Rights Organization in your country, or a licensed provider, such as Easy On Hold. Beware of your licensing liabilities before putting music on hold.

Easy On Hold's new streaming system does away with the traditional practice of voice blurbs interrupting a repeating background track. The new streaming system manages hand-crafted 30 to 60 second promotional spots, with a mix of voice and music, each focused on presenting an influential idea or message to callers on hold.

With music constantly changing and timely topics blending in at just the right times, the new Easy On Hold streaming system provides a fresh sound callers find more appealing.

No More Uploading Files

Until now, no matter which method is used, you and your Adapt team member have had to handle media, such as uploading files. The live Easy On Hold stream automatically changes content based on a planned schedule, changing and updating content is done without the aid of equipment or technicians. In addition, the sound quality is excellent.

Program Updates Made Easy

Any topic or spot can be stopped, replaced or rescheduled on the fly, without disturbing any of the other content. To initiate content changes, the client logs in to an "Administrative" page at Scripts are written by experienced experts who know how to write for the ear. Turnaround time for scripts and production is always 3 business days. Customers monitor the content by playing the live stream on the client admin page.

Live streaming messages on hold create convenience, sound amazingly better than other types of on hold systems and add a powerful punch to your marketing efforts.

Features Of Streaming MOH Solution

Highly Sophisticated Scheduling

You don't want the hassle of constantly updating the messages on hold. Live streaming solves the problem with up-to-the-minute programming changes, made automatically.

Using a proprietary code, the Easy On Hold studio creates unique "Announcement DNA" for each topic or spot, delivering a customized caller experience unlike any other.

Month-Specific Announcements: Monthly specials and seasonal updates are programmed to start and stop on specific days. The script can say, "this month only...".

Week-Specific Announcements: Short-term announcements such as holiday closings, special events and deadline offers receive specific "broadcast" days. Scheduling start and stop dates means callers never hear out-of-date announcements.

Day-Specific Announcements: Announcements can play on specific days of the week, every week or for as many weeks as needed. For example, a car dealer with extended hours on Wednesday will announce, "We're open until 8pm tomorrow," but only on Tuesdays.

Time-Of-Day-Specific Announcements: When customers visit a business, they like to be greeted with a friendly, smiling, "good morning" or "good afternoon". You can do that with Easy On Hold streaming service. A restaurant owner, for example, can talk about lunch specials all morning, then dinner specials all afternoon.