Music On Hold Messages by Easy On Hold: +1-269-342-4653 | 1-888-798-HOLD | 1-888-798-4653

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Bicom Systems Music On Hold Solution

Bicom Systems 4.1 uses URL for MOH

With the launch of PBXware 4.1, Bicom Systems is partnering with Easy On Hold to give users a more productive Music on Hold option.

Music on hold for Cisco telephone systems

When you upgrade to PBXware 4.1 with Bicom Systems, you'll get the enhanced URL music on hold option. The URL can be provided by Easy On Hold with custom music on hold options, including:

  • Licensed Music
  • Custom Marketing Messages
  • Ongoing Custom Marketing Message Programs

Learn about Bicom Systems 4.1 Release

How It Works

Bicom could not have made it easier. Enter the URL provided by Easy On Hold.

instructions for Bicom Systems using Easy On Hold streaming Music On Hold

All music on hold must be properly licensed, either through the appropriate Performing Rights Organization in your country, or a licensed provider, such as Easy On Hold. Beware of your licensing liabilities before putting music on hold.

Bicom Systems Partners with Easy On Hold for More Productive MoH

PBXware users expect a level of quality that Bicom Systems has found with Easy On Hold. With more flexibility and ease-of-use, Easy On Hold does more for your company than other MoH providers.

    Easy On Hold allows for more content that can be scheduled and rotated for a productive user experience. Users can include custom marketing messages to broadcast at given times to make the most of time spent on hold. Options include:
  • Custom recorded on-hold messages (in many languages)
  • Classic on-hold music with periodic generic announcements
  • Custom IVR greetings

PBXware 4.1 accommodates the custom streaming URL provided through your Easy On Hold account. Deployment is quick and as simple as copying and pasting. Log in to your Easy On Hold to adjust content schedules and even prioritize on hold announcements more or less often over the stream. This new delivery system means an end to loading audio files that can become out-of-date.

The Easy On Hold stream is 128kbps .mp3 and uses little bandwidth while delivering a clear, professional sound.

Easy On Hold music and voice services can be used with all editions of PBXware: Call Center, Multi-Tenant and Business.