CPA, Tax & Accounting Music and Messages On Hold

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Sample Messages On Hold

for CPA, Tax and Accounting Firms

Tax tips and savings. Assure callers they are working with the best.

Show that you understand the business owner. You're going to help take that business to the next level.

Tax laws and rules change. Your clients can count on you to stay up to date.

Maximize profts. Minimize taxes. Time saving services.

CPA Tax Accounting office with smiling clients.

You want happy clients (as shown). However, no one likes waiting on hold. Use that time to inform, educate and reassure your clients and potential clienets.

Tax Time Is Callers On Hold Time

Of course, no one likes waiting on hold, but it's a part of doing business. During tax preparation season, more callers will be on-hold as you get busier and busier. Each call represents the opportunity for more business, and your reputation is on the line. Providing something helpful while clients wait on hold will make your service sound professional while building that brand in the minds of the people who will be supporting your firm into the future.

Messages On Hold Grows Your Brand

Communicating your approach, values and style define your firm. Telephone on hold messaging should be part of your marketing and communications plan. Here are some simple steps to growing your brand with on-hold marketing messages:

  • Develop a value statement that briefly and simply describes what your firm accomplishes for your clientele.
  • Talk to clients or use a survey to gather comments about why they chose your firm and continue to use your services.
  • Name three differences between your firm and other, similar firms in your area.
  • Write down three advantages your firm provides over tax preparation alternatives, such as software or do-it-yourself solutions.
  • Create a list of "tips" that clients will find useful.

These are just a few ways to get some ideas flowing. Next, talk to your Easy On Hold® music on hold expert who will develop a free custom message on hold demo you can hear in 3 business days. Once you begin working with the Easy On Hold team, your custom script, music and announcements come together to create a powerful communications tool that works for you every day, automatically.

Why Custom Messages On Hold?

  • Branding Talk up your brand identity. Easy On Hold® has worked with Jackson Hewitt, H & R Block and other brands.
  • Tax Time Messages We're on top of tax rule changes and offer E-filing, rapid refunds and friendly service.
  • Financial Planning Preserve and grow you investments, set goals and save for the future.
  • Business Services Keep more profit. Record keeping, analysis, filing services save you time and money.
  • Payroll Services No more late filing penalties. Use our online and personal services for greater peace of mind.

What a free custom demo can do for you.

Our music on hold experts talk to you about your CPA, tax or accounting firm, asking a few questions about your phone system, customers and brand. In 3 days our team builds a custom script and recording so you can hear what your on hold message sounds like (not a generic demo). We work with you goals, technical needs and budget.

Automated Attendant

Does your firm have an IVR, automated attendant, recorded greeting or after-hours voice recording? Consider matching the professional sound of your messages on hold to your voiced phone greetings. We can help.