OurGoodHealth.org makes a recommendation to orthodontic offices: use smart messages on hold to inform patients and parents.
With our media driven-society, it is important to get your message out as often as possible. But more importantly, on hold messages build confidence in your practice, and serve to let your callers know they are appreciated.
A great example of an orthodontic practice taking full advantage of "on hold time" is heard at Fairbanks Orthodontics in Lehi, Utah. Our script writer works with their team to develop complimentary hold messages that support their efforts to tell patients about ongoing special events, offers and promotions. They also use "phone on hold" as part of their patient referral program.
Orthodontic consultant Cathy Sundval offers these 10 vital pieces of information that you can pass along via on-hold messaging:
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We have had an excellent experience with Easy On Hold®.Dr. Isabel Atique-Rojas, Atique Orthodontics
The message on hold production is great!Dr. Eugene Kim, San Diego California Dental Group
The customer support is excellent. I enjoyed working with your company.Lauren Kendall, Rocky Mountain Orthodontics