Maverick Express is a successful transportation and logistics company in Michigan with the philosophy of standing out in the crowd. Good trucks, good drivers, office staff, all working together to overdeliver on customer expectations. A key part of Maverick's branding is phone on hold messaging.
Part of our brand marketing is our phone message. It would always annoy me, and it still does, is when I'm dealing with someone and you get nothing but dead air. We recognized early on, we weren't going to do that. When we put a caller on hold, they're listening to our message from Easy On Hold®.Jim Wood, Vice President, General Manger, Maverick Express
While your callers wait, they could be getting up to date. Join the wave of trucking and logistics companies that are becoming increasingly marketing-focused. Look for touch-points: places where your customer interacts with you; comes in contact with your brand.
The telephone is perhaps the most obvious point of contact. On hold messaging is likely to be your most affordable targeted marketing strategy. Talk to us about putting it all together.
We just heard our production and love it!!! We are ready for our customers to be informed and entertained when on hold. Thank you for the great work! I already have everything up and running; it was very easy. I would definitely recommend Easy On Hold® to everyone.Tami Phelps, Commercial Truck Company
So simple, it's ridiculous! We use Easy On Hold® and we have for 15 years and we will for 15 more.Jim Wood, Maverick Express
Buying experience, production quality—great! Keep up the good workSergio Aranda, USA Logistics