Lakeview Animal Hospital has a history of excellent pet and animal care. In recent years, Lakeview has stepped up their communications game, adding a patient reminder system, customer web portal and email reminders into the mix.
Lakeview knows it needs a presence on the web, in social media, in the mailbox (snail mail) and in the email inbox, to keep business humming. But when the phone rings there is often "hold time". Rather than "dead air", Lakeview uses messages on hold to talk to clients while they wait.
We don't like putting anyone on hold, but it happens, especially during busy times. That's why we like using Easy On Hold® phone on hold messages. Our patients and their owners like to stay informed on the latest treatments and products.Dr. Evelyn Bartlett, DVM, Lakeview Animal Hospital
Think of all the things you can tell your pet parents while they wait on hold! It takes only a few seconds to make a great impression. Plus, we'll help you focus on setting up topics that will help grow your practice while helping callers.
Brandi Music™ from Easy On Hold® has been selected as part of the Fear Free® Preferred Product Program. The Brandi Music Pet Care Channel can be combined with other easy-listening instrumental channels to give pet care professionals a source of legal, licensed background music designed to ease pet anxiety.
Creating fear-free vet visits has been a major focus of the pet care profession in recent years. With the development of the Brandi Music Pet Care Channel, pet care professionals now have a source of legal, licensed background music designed to ease pet anxiety. The music on Brandi’s Pet Care Channel is calming, often classical music. Curators take special care to be sure there are no percussive sounds that might suggest thunder, traffic or slamming doors. Sound frequencies are in the lower-to-middle range of hearing (which can be acute in dogs). The music contains no vocals to avoid the suggestion that strangers are nearby.
For a free 14-day trial, click the Calming Pet Music button and let us know who you are. Our sales team will reach out to learn more about your practice, number of locations, audio equipment, and music preferences.
Are you a Fear Free® Certified practice? Get Brandi Premium for the price of a basic subscription! Just mention this special offer when we set up your free trial.
Recent studies have shown that playing music reduces stress in dogs at animal shelters, with less barking, lower respiratory rates and lower levels of the stress hormone cortisol. Music therapy is used as a natural anti-anxiety remedy and to help with sleep disorders, and it’s easy to use the same technique for your puppy or adult dog. Preventive Pet preventivepet.com
The service works as a streaming music service from just about any web-connected device. A 2-channel business music audio system is offered for a more professional approach. Read our blog: Calming Music For Pets.