Improve customer service quality at your business by using professionally recorded IVR/voice mail greetings for your telephone system voicemail box, auto-attendant, IVR, ACD and phone prompts.
The most commonly-used terms relating to the practice of automation in routing incoming telephone traffic are IVR and Automated Attendant. While technically they are not the same, the terms are frequently used interchangeably.
Essentially, when we refer to IVR or Auto-Attendant, we are referring to the verbal directions callers received—"Thank you for calling ABC Company. For sales press one. For support press 2..."
There are lots of reasons to not let your phone installer record your prompts and greetings. We will gladly record your prompts professionally (in any language) and work with you to make sure your callers are satisfied.
IVR recordings can be confused with message on hold greetings. The difference? Auto attendant greetings are picked up by the phone system when a human doesn’t answer. Messages on hold greetings are heard when the caller is placed on hold by a human (or when an auto attendant system puts the caller into a hold queue). Rely on Easy On Hold for announcements that enhance customer service and impress callers.
La traducción profesional y las grabaciones de voz en español son una especialidad nuestra. Simplemente solicite servicio de traducción cuando hablemos con usted al 1-888-798-4653.
Easy On Hold peut coordonner votre traduction de scripts et vos talents de voice-over masculins et féminins dans la langue requise pour vos appelants.
Easy On Hold can coordinate your script translation and male and/or female voiceover talent in the language needed for your callers.
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Messages On Hold, IVR, Outbound Call, Promotional and Training Scripts
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