The EOH streaming appliance, Streaming Queue Music™ (SQM)transcodes streams of audio directly into Vodia platforms. Customers control stream content from a personalized control panel. Changes are heard immediately on the stream, or can be scheduled with custom start and stop dates.
Streaming audio content can be shared across multiple call groups, or uniquely assigned to each of many call groups (sales, support, regions, etc.).
Emergency messages can be quickly turned on (with automatic stop date) for a particular queue.
Key questions our teams must discuss include: