Learn 4 ways to get the right information to your callers.Video: Coronavirus Communications
For many organizations, addressing phone hold time is not part of an overall brand and customer service strategy. Voice contact with your customer base is an opportunity to build brand loyalty, even when that customer is waiting to speak to an available representative.
CISCO, Avaya, Mitel, Asterisk, Allworx, Elastix, NEC, Shoretel, Genesys, Nortel, Toshiba, Fortinet, iPitomy
8 X 8, Broadsoft, Ring Central, Nextiva, Uniti, TPX, 3CX, Comcast, Cox, Vonage, Grasshopper, Jive, Ooma, Phone.com, Fusion 1-VoIP, FluentStream, Dialpad, Business Voice, Global Meet, Five9, Vesature, twillio, Weave, net2phone, Skype for Business, Bicom Systems, FreeSWITCH, OnSip
Are they all alike? Make the right choice. Learn how to navigate contracts, lingo and technology.
Apartments, Assisted Living, Construction, Credit Union, Car Dealer, CPA, Tax & Accounting, Dental Practice, Education, Equipment Dealer, Fitness Center, Health Care, Hospitality, Insurance, Manufacturing, Orthodontics, Real Estate, Restaurant, Salon Spa, Technology, Transportation, Veterinary Practice.
Do you need equipment? Good ideas and bad ideas for getting music to play on your phones. New call center solutions using digital connections. Phone systems that need no equipment at all.
Phone on hold message script tips, ideas, advice. How to speak to "the ear". How to prompt action and build your brand using phone on hold scripts.
ASCAP, BMI, SESAC, GMR, SOCAN are sending letters to businesses requesting $750 to $30,000 for each and every song played without a proper license. Personal streaming music accounts like Pandora and Spotify are not legal in your business.
If you're looking for guidance on installing music on hold (messages on hold) at your business, let the Music On Hold Experts™ help. Here we have a collection of articles covering various phone systems. Even if you have an older PBX system, we can help.