Music On Hold Messages by Easy On Hold: +1-269-342-4653 | 1-888-798-HOLD | 1-888-798-4653

Music On Hold Messages by Easy On Hold logo

More smart businesses are using live streaming Messages On Hold. Find out why.

Why do companies like T-Mobile, Hulu, Mitel, Expedia, Frontier Communications and Norwegian Cruise Lines use Easy On Hold?

  • Best full time tech support.
  • Creative solutions that are never boring!
  • Live streaming technology
  • Verified 100% licensed content
  • Fast turnarounds on recordings (1 to 3 days, max)
  • All-inclusive, pay-once, simple solutions
Easy On Hold, On Hold Music, Portage, MI

A quality on hold company for over 21 years.

"I worked with many companies, but none have exceeded my expectations like Easy On Hold®. They do everything they promise, and more."

Gary Rosner Fresh Digital Presence

Business Voice Greetings

35+ Languages for IVR, MOH, More. Professional voice phone greetings are an important piece of your public image. If callers hear a phone technician, office manager or a variety of different voices in your IVR (voice response or call routing) queues, they're less likely to do business with you. Audition voices, choose favorites, get a quote.



Messages On Hold Service

More than a billion people listen to streaming music through various services. Now your music and messages on hold can be delivered as live streaming audio. Easy On Hold® provides audio formats for every phone system. Licensed music, your favorite songs from the radio, holiday greetings... you'll make a great impression!


+ Music & Voice

Music on hold helps callers know they're still connected, but still 70% of callers will hang up within 2 minutes. Adding "thank you for calling" greetings helps reduce call hang-ups by just 3%, according to a May, 2007 report from the American Psychological Society. That same study concluded that majority of callers prefer information on hold such as messages or announcements.



Music For Business

Meet Brandi. Brandi Music is our own unique in-store music streaming service that plays hit songs or any other style of music into your business, retail space, public space or waiting room. Restaurants, bars, hotels and offices are using Brandi Music right now. Why? It's good for business! Music increases sales, improves employee attitude and keeps customers in your space longer.


Message On Hold Marketing Case Studies


dentist office on holdmusic

"We were very impressed with the script. I wish every group of people we did business with was as talented, efficient and pleasant as the Easy On Hold® team."

— Dr. Ben Balevi, Eastview Dental, Ontario CA

whitening options • Hidden Braces®, Invisalign®, aesthetic brackets • social media • children's dentistry • cosmetic dentistry.


vet pet hospital uses on hold messages

"We are very happy with Easy On Hold®! They worked with us to make our on hold message personal and informative. We would definitely recommend them."

— North Boros Veterinary Hospital

parasite prevention • boarding services • acupuncture • nutrition • emergencies • dental care • website and social media.

Credit Union

credit union exterior where on hold messages are in use

"We have seen loan volume increase threefold since adding Easy On Hold®."

— Brad Warner, Fairless Credit Union, Fairless Hills, PA

home equity loans • auto loans • member loyalty programs • youth accounts • online banking • secure and trustworthy • upcoming events.


healthcare: Easy On Hold phone messages customer NYU Langone Medical Center

"Excellent, EASY and effortless. I would recommend this service to everyone!"

— Jen Miranda, Ardor Health Solutions, Coral Springs, FL

prepare patients prior to their visit • hours, parking, location • patient comfort • meet the doctors • special services • healthy living tips.

Custom on hold announcements make small companies sound big and bigger companies sound friendly.

Streaming On Hold Features

  • Instant Updates. Need to make a change? New audio becomes available immediately. No waiting.
  • Easy Control Across All Locations. Streaming on hold messaging is especially useful for businesses that manage multiple locations. Our customers include call centers and contact centers, John Deere dealer groups, credit unions, financial institutions, educational campuses and many other industries in need of centralized control of the phone on hold audio.
  • Priority Messages. Are all of the topics in your on hold message rotation equally important? Of course not. An upcoming event, a limited-time offer or new feature announcement deserves to be heard more often. Our exclusive priority scheduling feature assigns each topic a value that makes it play more or less often than others. Brilliant!
  • Automated Scheduling. With streaming on hold programming, each individual topic can be set to start and stop as needed. Set the month, week, day or even the time of day for each message. "Good morning" and "good afternoon" greetings are very friendly and impressive to callers.

Music In My Business

What your visitors hear while in your space "says a lot about you".
  • Be Unique. With 60+ channels (genres), and the ability to blend channels, Brandi lets you create your own special music mix. Music creates brand identity (that's why we call it Brandi). It provides personality and style for about a dollar a day.
  • Music Performance Licensing Paid. If you're using a personal service such as internet radio, Pandora, etc., without paying license fees to ASCAP, BMI, Global Music Rights, SESAC or in Canada, SOCAN, then you're in violation that can really cost you. Fines run up to $30,000 per song infringed (used illegally). Let us provide all of the music licensing you need, at a lower cost than doing it yourself.
  • Avoid Profanity. Most satellite and internet stations play offensive content that can be a big turn-off to your visitors. Brandi filters out strong language and inappropriate lyrics.
  • Avoid Commercials For Other Businesses. You have likely been in a restaurant that plays Sirius XM Radio with commercials and promotional interruptions. Perhaps you've heard Pandora in a business, complete with advertisements. You can do better. Choose a music-only option from Brandi, or add custom announcements for your business.
  • Business Music On Hold? Yes, you can use our Brandi Music service on hold as well as in your space. The costs are very minimal.
Business Music Service - Legal Music For Businsss

Since choosing to work with Easy On Hold®, we have had such a smooth experience. No matter what our question or concern is, we always get assistance—and with urgency. They also developed a new online creative content manager that's very easy to use and makes creating each message very straightforward. We are very happy with the entire program and Easy On Hold team! We would recommend them to any business.”

Nicole Glisczinski

john deere dealer that uses Easy On Hold messages

Agriculture & Turf

parts department promotions • limited-time financing • holiday music • get ready for winter, spring • Deere Season.

"Everyone we work with is very nice and very helpful! All of our on hold messages were ready very quickly! Great company to work with!"

— Amanda Hadley, Coastal Equipment, Virginia Beach, VA
two lovely senior ladies at assisted living facility that uses Easy On Hold messages

Assisted Living

facility features and comforts • medical care levels, nursing, therapy • quality of care • social and community events.

"Easy On Hold® is one of the best values we can recommend. The process is simple, music and vocal choices are excellent and their customer service is second to none."

— Liz Countess, Practice Marketing Specialists, Inc.
big truck moving down the highway


driver excellence • dedicated logistics offers • warehouse • certifications • safety • drivers wanted.

Our customers stay informed and entertained when on hold. I would definitely recommend Easy On Hold® to everyone."

— Tami Phelps, Commercial Truck Co., Salinas, CA
young girl with braces smiles because she has nice braces from the Orthodontist


Incognito Hidden Braces® • Invisalign® • start treatment at the right time • contests, patient events and marketing events • website and social media.

"The customer support is excellent. I enjoyed working with your company."

— Lauren Kendall, Rocky Mountain Orthodontics, Denver CO