When a call comes in to your business, you have only seconds to make a good impression. Professional voice phone greetings are an important piece of your public image. If callers hear a phone technician, office manager or a variety of different voices in your IVR (voice response or call routing) queues, they're less likely to do business with you.
Here are various ways Easy On Hold® can help your company sound up-to-date, professional and trustworthy with business phone system voice greetings:
Get more Phone prompts, voice mail, IVR greetings ideas and talk to a messaging expert at Easy On Hold®
Music on hold helps callers know they're still connected, but still 70% of callers will hang up within 2 minutes. Adding "thank you for calling" greetings helps reduce call hang-ups by just 3%, according to an American Psychological Society Study. That same study concluded that majority of callers prefer information on hold such as messages or announcements.
Let us script and voice a message on hold demo for free.
Custom on hold announcements make small companies sound big and bigger companies sound friendly. Here are some quick tips and techniques we use to help you keep more business on the line:
What about background music? If music can enhance the experience, a licensed music track can bring out the best in your brand. What's your image? Acoustic and laid back? Strong and energetic? Light and happy? Over 100,000 music on hold tracks are available for your use.
Get more Message On Hold Script Tips And Ideas by looking through our valuable resources offered right here at the Easy On Hold® site.
More than a billion people listen to streaming music through various services. Yet, in the music on hold business, most audio is still delivered using older, inconvenient methods (Cassette tapes? Yes, still!). Easy On Hold pioneered streaming music and messages on hold several years ago, and has perfected this hands-free, great-sounding and reliable system of playing messages and music on your phones.
Streaming On Hold Features. The Easy On Hold® Streaming System features:
Meet Brandi. Brandi Music is our own unique in-store music streaming service that plays hit songs or any other style of music into your business, retail space, public space or waiting room. Restaurants, bars, hotels and offices are using Brandi Music right now. Why? It's good for business! There's plenty of evidence that music increases sales, improves employee attitude and keeps customers in your space longer.
Music In My Business What your visitors hear while in your space "says a lot about you". Consider:
Business Music On Hold? Yes, you can use our Brandi Music service on hold as well as in your space. The costs are very minimal.
We'll produce your custom message on hold demo in 3 days at no cost.
"I worked with many companies, but none have exceeded my expectations like Easy On Hold®. They do everything they promise, and more."
Gary Rosner Fresh Digital Presence
Since choosing to work with Easy On Hold®, we have had such a smooth experience. No matter what our question or concern is, we always get assistance—and with urgency. They also developed a new online creative content manager that's very easy to use and makes creating each message very straightforward. We are very happy with the entire program and Easy On Hold team! We would recommend them to any business.”
RIESTERER & SCHNELL, INC.
whitening options • Hidden Braces®, Invisalign®, aesthetic brackets • social media • children's dentistry • cosmetic dentistry.
"We were very impressed with the script. I wish every group of people we did business with was as talented, efficient and pleasant as the Easy On Hold® team." — Dr. Ben Balevi, Eastview Dental, Ontario CA
parasite prevention • boarding services • acupuncture • nutrition • emergencies • dental care • website and social media.
"We are very happy with Easy On Hold®! They worked with us to make our on hold message personal and informative. We would definitely recommend them." — North Boros Veterinary Hospital
home equity loans • auto loans • member loyalty programs • youth accounts • online banking • secure and trustworthy • upcoming events.
"We have seen loan volume increase threefold since adding Easy On Hold®." — Brad Warner, Fairless Credit Union, Fairless Hills, PA
prepare patients prior to their visit • hours, parking, location • patient comfort • meet the doctors • special services • healthy living tips.
"Excellent, EASY and Effortless. I would recommend this service to EVERYONE!" — Jen Miranda, Ardor Health Solutions, Coral Springs, FL
parts department promotions • limited-time financing • holiday music • get ready for winter, spring • Deere Season.
"Everyone we work with is very nice and very helpful! All of our on hold messages were ready very quickly! Great company to work with!" — Amanda Hadley, Coastal Equipment, Virginia Beach, VA
facility features and comforts • medical care levels, nursing, therapy • quality of care • social and community events.
"Easy On Hold® is one of the best values we can recommend. The process is simple, music and vocal choices are excellent and their customer service is second to none." — Liz Countess, Practice Marketing Specialists, Inc.
driver excellence • dedicated logistics offers • warehouse • certifications • safety • drivers wanted.
Our customers stay informed and entertained when on hold. I would definitely recommend Easy On Hold® to everyone." — Tami Phelps, Commercial Truck Co., Salinas, CA
Incognito Hidden Braces® • Invisalign® • start treatment at the right time • contests, patient events and marketing events • website and social media.
"The customer support is excellent. I enjoyed working with your company." — Lauren Kendall, Rocky Mountain Orthodontics, Denver CO