"Excellent, EASY and effortless. I would recommend this service to everyone!"
— Jen Miranda, Ardor Health Solutions, Coral Springs, FL
prepare patients prior to their visit • hours, parking, location • patient comfort • meet the doctors • special services • healthy living tips.
What's really different about Easy On Hold? A lot!
Custom on hold announcements make small companies sound big and bigger companies sound friendly.
Streaming On Hold Features
Instant Updates. Need to make a change? New audio becomes available immediately. No waiting.
Easy Control Across All Locations. Streaming on hold messaging is especially useful for businesses that manage multiple locations. Our customers include call centers and contact centers, John Deere dealer groups, credit unions, financial institutions, educational campuses and many other industries in need of centralized control of the phone on hold audio.
Priority Messages. Are all of the topics in your on hold message rotation equally important? Of course not. An upcoming event, a limited-time offer or new feature announcement deserves to be heard more often. Our exclusive priority scheduling feature assigns each topic a value that makes it play more or less often than others. Brilliant!
Automated Scheduling. With streaming on hold programming, each individual topic can be set to start and stop as needed. Set the month, week, day or even the time of day for each message. "Good morning" and "good afternoon" greetings are very friendly and impressive to callers.
Music In My Business
What your visitors hear while in your space "says a lot about you".
Be Unique. With 60+ channels (genres), and the ability to blend channels, Brandi lets you create your own special music mix. Music creates brand identity (that's why we call it Brandi). It provides personality and style for about a dollar a day.
Music Performance Licensing Paid. If you're using a personal service such as internet radio, Pandora, etc., without paying license fees to ASCAP, BMI, Global Music Rights, SESAC or in Canada, SOCAN, then you're in violation that can really cost you. Fines run up to $30,000 per song infringed (used illegally). Let us provide all of the music licensing you need, at a lower cost than doing it yourself.
Avoid Profanity. Most satellite and internet stations play offensive content that can be a big turn-off to your visitors. Brandi filters out strong language and inappropriate lyrics.
Avoid Commercials For Other Businesses. You have likely been in a restaurant that plays Sirius XM Radio with commercials and promotional interruptions. Perhaps you've heard Pandora in a business, complete with advertisements. You can do better. Choose a music-only option from Brandi, or add custom announcements for your business.
Business Music On Hold? Yes, you can use our Brandi Music service on hold as well as in your space. The costs are very minimal.
Since choosing to work with Easy On Hold®, we have had such a smooth experience. No matter what our question or concern is, we always get assistance—and with urgency. They also developed a new online creative content manager that's very easy to use and makes creating each message very straightforward. We are very happy with the entire program and Easy On Hold team! We would recommend them to any business.”