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Whether you span across state lines or global borders, you likely manage the hold experience at multiple locations by loading files for each location or department. This inefficient process leads companies to produce generic content that lacks relevance to callers. But what if you could manage one upload and be done while delivering targeted hold experiences for years to come?
Upgrade your default on hold setting with music that entertains your callers while waiting.
Provide useful information, intrigue callers with marketing messages or encourage them to be patient.
Packages starting from as low as $49 per month
I recommend Easy On Hold as a marketing tool. They specialize in a new streaming technology with a "Pandora-like" hold experience that no other provider is offering. Very cool stuff.
- Corey Tyriver
Adding Easy On Hold messages on hold and in-store music and messaging makes our life easier!
- Courtney Wilkins
I would recommend Easy on Hold to anyone looking for a new way to reach their clients in a consistent and non-intrusive manner.
- Daniel Steinfeld
Easy On Hold can write new messages for you or update your current messages; custom scriptwriting and industry templates are included in our services. Our messages are short and we use active words to keep callers engaged. Through your Customer Control Center you can easily request new productions, with a guaranteed 3 business-day turnaround time on script and audio requests.
With Easy On Hold you get a wide range of customization options. You can choose from hundreds of music genres to fit each of your messages. We can provide a custom script or you can use your own script. You can request American English male and female voices. International voice talent can be chosen for an additional fee. If your phone system is compatible with our streaming solutions, you can schedule when and how often your messages will play at which locations. This can be changed in real time.
Easy On Hold helps people switch from their current provider every day. We make it easy by improving your current content with new content you wish to play. You only have to upload the files or streams we send you, in stead of the ones from your current provider. Easy On Hold will also provide the necessary appliances or devices needed for on-premise situations for both enterprises and small businesses, with full-time technical support for a seamless transition.
Depending on your desired experience, you may continue using your IVR's barge in messaging with our streaming solution; however, in this scenario songs will be interrupted. For a better caller experience, Easy On Hold recommends relying on the stream to play back your desired content to callers rather than relying on your IVR feature. Messages can be scheduled to play at specific times and in between songs and can also be played in real-time, such as during emergency outages, so that songs are not interrupted and the caller is presented with a 'radio station' experience that feels dynamic and non-interruptive. here.
Yes, Easy On Hold can provide audio productions and technology for companies located anywhere in the world. Though certain types of our music can only be licensed in North America, we have a full library of instrumental music that can be licensed and used in any country. Combined with our list of over 80 foreign language voice talents, your message is sure to be understood wherever you do business.