Health Care Industry Messages On Hold

"Compassionate, not corporate"

Sample Messages On Hold
for health care systems, medical offices

    Neurosciences, womens center, nationally recognized
    Smoking cessation, sleep center, wellness programs
    Rehabilitation, outpatient services, support groups
    Helping you fight back, groundbreaking research, whole-person care
    Find a provider, meet the doctor, minimally invasive procedures
    Special events, MD Anderson affiliation, lecture series
An easy on hold vector for on hold system

Download Case Study Report On Music and Messages On Hold in Healthcare Today

Health Care Case Study

This case study report reveals that the most common negative patient complaint is on the subject of communication. Most often, the telephone is the method patients use to make appointments and seek answers at health care and medical offices. Easy On Hold® offers effective solutions in specific areas.

Health care industry case study

At health care offices, the phone seems to ring more often these days. Patients, like all of us, are never more than a few inches from their phone. They can simply say, “OK Google, call my doctor.” The incoming call presents both a challenge and an opportunity to health care providers.

Last year The Journal of Medical Practice Management studied 35,000 Google reviews of hospitals, health systems and medical groups. The top two patient complaints:

  2. LONG WAIT TIMES (35%)
An easy on hold vector for background music

Background Music For Your Office — Free Trial

Try Legal Music
  1. Choose from over 70 channels of music by your favorite artists
  2. Blend channels for a unique mix
  3. Schedule music to automatically change throughout the day
  4. Block unwanted songs
  5. Profanity free and family-friendly
  6. Optional announcements/reminders for visitors
  7. Track history of every song and announcement
  8. Members and employees will appreciate the custom mix
  9. Use music to mask sensitive healthcare conversation

Music makes a difference, and our business music system gives you automation, variety and flexibility.

Why use phone on hold messages for your healthcare system or office?

When a patient calls, you have three touch-points to consider: The way the phone is answered, what the caller hears while on hold and possibly how the telephone automated attendant handles a call after hours or during busy times of the day. Easy On Hold provides custom on hold messaging and auto attendant (IVR, Voice Mail Greetings) announcements for your medical practice.

Customer Quotes

Quotes Vector

Excellent, EASY and effortless. I would recommend this service to everyone!

- Jen Miranda

Ardor Health Solutions, Coral Springs, FL

Quotes Vector

As a medical practice administrator, I have discovered there is an opportunity with the Easy On Hold® solution to improve and expand on our marketing effort. It’s actually a very key component of our marketing.

- Kurt Kuppler

Practice Administrator

Quotes Vector

Just listened to the new message on hold for our medical office. We loved it! The voice was spot on.

- Sophia Lloyd

JAI Medical Center


Get all the info

Book a free Consultation from a music on hold expert

Music On Hold Messages, Queue Music free consultation

Get the right solution for your callers

  1. Find out what costs may be involved
  2. Request a free custom script and sample audio
  3. Talk to our experts about compatibility with your communications platform
  4. For call centers/contact centers: discover new technology for Queue Music solutions
  5. No obligation; it takes only 15 to 30 minutes to get the right music on hold messages solution