The Music On Hold Experts Blog

The Music On Hold Experts bring you the newest streaming technology, contact center integrations, music and messages tips and more! Helping you develop amazing caller experiences.

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Easy On Hold | Blog

Understanding the Legal Consequences: What Are the Fines for Playing Music Without a License?

10 min read
Easy On Hold | Blog - 13-Essential-Best-Practices-For-Messages-On-Hold

13 Essential Best Practices For Messages On Hold

7 min read
Easy On Hold | Blog - Live Streaming in Avaya Aura Platform

Streaming Messages On Hold on Avaya Aura Media Server

5 min read
Easy On Hold | Blog - improve-customer-experience-2023-report

Improve Customer Experience 2023 Report

9 min read
Easy On Hold | Blog - call-queueing-illustration-people-waiting-in-line

Why is Call Queuing so Important for Call Centers?

4 min read
Easy On Hold | Blog - what-should-my-voicemail-greeting-say

What Should My Voicemail Greeting Say?

4 min read