Interview With Easy On Hold Founder Reveals New Research-Based Approach To Music and Message On Hold. Business Consultant Tom Borg, talking to Tim Brown on the Systems For Business Success Podcast Tom: Tim, let’s talk about the new way your company is doing messages on hold. It’s a fresh approach. I’m always impressed with the […]
Business owners, managers, and decision makers, lend me your eyes. Your business could be doing better, but your branding strategies may have been ignoring the little things. First I’m hopefully going to convince you it’s important. At the end will be a step by step list on how to identify those important details. ‘For want […]
Looking for hold music? Hold on, because the age of the human voice is here. Music on hold is an old idea. It actually happened by accident. In 1962, when Alfred Levy discovered a problem with the phone lines at his factory, he located a loose wire that was touching a girder on the building. […]
There’s a new pet music service available for vet practices and it is working wonders! After diligent research, we asked, “can a carefully curated music soundscape calm the pets in your waiting room, operatory and kennels?” The research says YES. Pet music reduces stress. The Journal of Veterinary Behavior reports that music calmed the behavior […]
The gloves are off. The leaders of the music industry have seen enough. Music licensing is a serious business. This time they’re not kidding around. Are you using music in your business? Is it legal? Many business are not paying the proper music licensing fees. The music industry is pretty ticked off, and they have […]
We all have had some disappointing experiences when calling a company for information, customer support or technical help. When calls come in, a recorded voice greeting provides multiple options. In this report, we will dig into how to improve your call center experience–from the caller’s point of view.