Looking for hold music? Hold on, because the age of the human voice is here. Music on hold is an old idea. It actually happened by accident. In 1962, when Alfred Levy discovered a problem with the phone lines at his factory, he located a loose wire that was touching a girder on the building. […]
There’s a new pet music service available for vet practices and it is working wonders! After diligent research, we asked, “can a carefully curated music soundscape calm the pets in your waiting room, operatory and kennels?” The research says YES. Pet music reduces stress. The Journal of Veterinary Behavior reports that music calmed the behavior […]
The gloves are off. The leaders of the music industry have seen enough. Music licensing is a serious business. This time they’re not kidding around. Are you using music in your business? Is it legal? Many business are not paying the proper music licensing fees. The music industry is pretty ticked off, and they have […]
We all have had some disappointing experiences when calling a company for information, customer support or technical help. When calls come in, a recorded voice greeting provides multiple options. In this report, we will dig into how to improve your call center experience–from the caller’s point of view.
Easy On Hold® Brings Advanced Streaming Player To Market In 2013, Easy On Hold introduced streaming custom messages on hold to the telephony and marketing world. Expanding on that lead, the Michigan based company has now developed the “perfect streaming player” made to deliver non-stop custom audio to phone systems. In September, 2018 Easy On […]
Is Your Business Music Properly Licensed? You Pandora and Spotify accounts don’t pass the legality test; business music licensing is a serious business. Music makes your business better. The right music in a retail store or restaurant can increase revenue. In a financial or health care setting, music plays a role in masking sensitive conversation. […]