We all have had some disappointing experiences when calling a company for information, customer support or technical help. When calls come in, a recorded voice greeting provides multiple options. In this report, we will dig into how to improve your call center experience–from the caller’s point of view.
Easy On Hold® Brings Advanced Streaming Player To Market In 2013, Easy On Hold introduced streaming custom messages on hold to the telephony and marketing world. Expanding on that lead, the Michigan based company has now developed the “perfect streaming player” made to deliver non-stop custom audio to phone systems. In September, 2018 Easy On […]
Is Your Business Music Properly Licensed? You Pandora and Spotify accounts don’t pass the legality test; business music licensing is a serious business. Music makes your business better. The right music in a retail store or restaurant can increase revenue. In a financial or health care setting, music plays a role in masking sensitive conversation. […]
Easy On Hold® is a Michigan company providing custom audio services for businesses worldwide. Over a 21-year history, our company, Easy On Hold®, has been a leader in the telephony music on hold messages space. Our streaming music service, Brandi Music is gaining popularity as a solution for licensed music in retail and business environments. […]
Easy On Hold®, PIKA Technologies Partner On SIP MOH Platform PIKA Technologies Inc. an original manufacturer of enabling technology for VARs and developers of communications applications, has announced that Easy On Hold® is its North America Partner for music on hold (MOH) streams to be used with the PIKA Micro Warp Appliance. Using a SIP […]
On Hold Music Licensing For Business Phones – Am I Legal? Why should a business pay for phone on hold music? Because publishers and writers deserve compensation for making your business a little better, and because they have the law on their side. We present this article on Phone On Hold Music Licensing as way […]