Genesys Cloud Hold Music & Messages

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Integrations Overview
Genesys Cloud

Fully tested and supported for Genesys Cloud
Content management portal
Rapid message deployment in Genesys Cloud account

Genesys Cloud Diagram with Easy On Hold Music & Messages

Genesys Cloud Hold Music with Easy On Hold^®

The Easy On Hold^® Genesys Cloud App saves time and helps you stay organized.

Allow business and marketing teams to manage on hold music and messages in the EOH Content Control Center

Log in to your personalized, user-friendly control panel. Multiple persons may have log in privileges. Select messages to be used in your Genesys Cloud platform.
Simply click "upload to Genesys Cloud"
Messages automatically become availablel in your Genesys Cloud platform.
View application in Genesys App Foundry

Video demonstrates easy integration with Genesys Cloud^®

When you connect the Content Control Center^™ from Easy On Hold ^® with your existing Genesys Cloud account, you can more easily manage music and messages on hold files.