Our modern approach to caller experience lets you impress your callers with ease. We'll create a unique caller experience through music and messages that help connect better with callers and strengthen their impressions of your company.
Our Licensed Music and Voiced Message services combine to create unique brand-driven experiences. We deliver commercial-quality audio productions, industry-leading audio technology, and an easy-to-use dashboard to create and manage your content in real-time.
We are leading the industry in developing advanced queue streaming integrations and enhanced customer experiences through our 3 pillars:
High Tech
Technical competence and innovation
High Touch
Frequent, quality customer communication
Excellence
Committed to quality work
We are a certified woman owned business, a top-tier technology partner, and a Michigan-based company. We are dedicated to delivering business audio services and future-ready technologies for the modern organization.
Julie Brown
President/CEO
Growth Strategist, team builder, community leader
Tim Brown
Founder
Founded Easy On Hold in 1997. Launched first streaming phone-on-hold platform in 2013, reinventing messages on hold.
Jamie Ferguson
Operations Manager
20+ years of experience in fulfillment. Directs the Production Department and oversees technology fulfillment.
Amy O'Boyle
Business Development
MBA Business Consultant with an impressive career in project management, marketing and product development for major corporations.
At Easy on Hold we value an innovative mindset and are always looking for people who align with the values we stand for and have the energy and enthusiasm to achieve more.
We care about our community and giving back in any way we can by supporting the following local organizations.
