Our modern approach to caller experience lets you impress your callers with ease. We'll create a unique caller experience through music and messages that help connect better with callers and strengthen their impressions of your company.
Our Licensed Music and Voiced Message services combine to create unique brand-driven experiences. We deliver commercial-quality audio productions, industry-leading audio technology, and an easy-to-use dashboard to create and manage your content in real-time.
We are leading the industry in developing advanced queue streaming integrations and enhanced customer experiences through our 3 pillars:
High Tech
Technical competence and innovation
High Touch
Frequent, quality customer communication
Excellence
Committed to quality work
We are a certified woman owned business, a top-tier technology partner, and a Michigan-based company. We are dedicated to delivering business audio services and future-ready technologies for the modern organization.
Julie Brown
President/CEO
Growth strategist, marketing consultant, broadcaster, team builder and community leader.
Tim Brown
Founder
Founded Easy On Hold in 1997. Launched first streaming phone-on-hold platform in 2013, reinventing messages on hold.
Jamie Ferguson
Director of Operations
20+ years of experience in fulfillment. Order fulfillment, logistics, production and technology fulfillment.
Amy O'Boyle
Director of Business Development
Experienced business MBA specializing in project management, and product and business development.
Keegan Brown
Director of Marketing
Marketing and brand building expertise. Handles marketing communications, public relations and partner relations.
At Easy on Hold we value an innovative mindset and are always looking for people who align with the values we stand for and have the energy and enthusiasm to achieve more.
We care about our community and giving back in any way we can by supporting the following local organizations.
