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Easy On Hold® represents the fusion of human talent and AI technology for messages and music on hold.

The Music On Hold Experts

BETTER MUSIC

Great sounding hold music you can download.

The world’s largest licensed music catalog. Easy On Hold® brings you 188,000 tracks in every imaginable genre. Use with voiceovers or create a mix that expresses your brand. Download hold music files or stream live into your communications platform, such as: 8x8, 3CX, GenesysCloud, Ring Central and others. P.S., if you're on Cisco, please stop playing Opus One.

Your favorite music, streaming for callers on hold.

Like having your own private radio station. The Easy On Hold live music stream powered by Brandi Music offers 75 channels of profanity-free music by your favorite artists.


VOICES

Humans on microphones.

Ain’t nothin like the real thing. In-house voice over talent brings super-fast turnaround on recordings for IVR, Auto Attendant, Phone On Hold, Overhead Announcements, Radio and TV Voiceovers and more.

Consistent voice quality, instantly, using AI technology.

AI voices that match up with human voices. Combine human voices with clones of those same voices for a consistent sound and quality across your entire communications platform. Lifelike AI voices for IVR or any other voice recordings.


STREAMING AUDIO

Hold music in the cloud.

The world's only multi-platform, directly integrated streaming music on hold and message on hold provider. It's a mouthful, but how else can you describe the one solution that is fully digital, completely cloud-based and adopted worldwide by major platforms and contact centers? Sure, you can load audio files, but then you've got repetition, file size limit, and inconvenience. For a digital, unlimited music on hold messages source, try Easy On Hold® streaming.

Integrated with the top communications platforms.

We're about to launch another major platform integration. Easy On Hold® is a Cisco Solution Partner. Our streaming platform is certified as Cisco Compatible. We are also an Avaya Dev Connect Technology partner and a Genesys Solutions Partner. Our streaming music on hold solution works with many platforms, and we're adding more.


We are leading the industry in developing advanced queue streaming integrations and enhanced customer experiences through our 3 pillars:

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High Tech

Technical competence and innovation

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High Touch

Frequent, quality customer communication

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Excellence

Committed to quality work

Meet our team

We are a certified woman owned business, a top-tier technology partner, and a Michigan-based company. We are dedicated to delivering business audio services and future-ready technologies for the modern organization.

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Julie Brown

President/CEO

Growth Strategist, team builder, community leader

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Tim Brown

VP, CTO, Founder

Founded Easy On Hold in 1997. Launched first streaming phone-on-hold platform in 2013, reinventing messages on hold.

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Jamie Ferguson

Operations Manager

20+ years of experience in fulfillment. Directs the Production Department and oversees technology fulfillment.

A picture of Amy O'Boyle - Business Development at EOH

Amy O'Boyle

Business Development

MBA Business Consultant with an impressive career in project management, marketing and product development for major corporations.

Give. Care. Share.

We care about our community and giving back in any way we can by supporting the following local organizations.

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Easy on Hold News

Music licensing for businesses: real or scam?

If your business has been contacted by a music licensing group, you may be wondering about music licensing for business: is it real or a scam?

Choosing a new phone system? Read this first.

One missing feature in your cloud communications platform could set you back decades.

13 Essential Best Practices For Messages On Hold

Consider these 13 simple changes that can help your organization retain customers.

Certified and recognized by

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