Play messages or music on certain dates, times or choose when they should start and stop.
Messages can be switched on and off in real time to make sure that everything is up-to-date and current.
Easily combine messages or change the order they are played in.
Export audio files
Export audio files of your messages for use on phone systems.
Choose from a library of industry scripts or make changes to have quick updates for callers.
Brief new message recordings, choose the voice or language, review and provide feedback all from one place.
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Get the right solution for your callers
Easy On Hold can write new messages for you or update your current messages; custom scriptwriting and industry templates are included in our services. Our messages are short and we use active words to keep callers engaged. Through your Customer Control Center you can easily request new productions, with a guaranteed 3 business-day turnaround time on script and audio requests.
Our on hold service works with any phone system, whether you require files or a streaming solution. While our streaming solution offers you the most features, flexibility and ease of use, some phone systems can only take audio files at this time, so we will produce your audio in whatever format is required. To see if your phone system is compatible with our streaming solution, view our up-to-date list of integrations here. If you don't find yours listed here, be sure to let us know; we may be able to provide a streaming integration by working in cooperation with your carrier.
Easy On Hold helps people switch from their current provider every day. We make it easy by improving your current content with new content you wish to play. You only have to upload the files or streams we send you, in stead of the ones from your current provider. Easy On Hold will also provide the necessary appliances or devices needed for on-premise situations for both enterprises and small businesses, with full-time technical support for a seamless transition.
Our packages include various amounts of updates throughout a year. Our entry level package provides one group of 8 messages for the year, while our Anytime Plan lets you update weekly. Our other packages provide more combinations. Request a free consultation to see what package is right for you.
We work with any phone system, so we will just need to know how music on hold content gets loaded into your new phone system, and provide that delivery method to you, whether as files that you load yourself or a stream that Easy On Hold manages for you.