NICE CXone Hold Music and Messages

  1. Custom hold messages
  2. Content management portal
  3. Easy to download audio files
  4. Quality licensed music
  5. Full-time support
Upload Hold Music and Messages files to cloud hosted platform

Music On Hold for NICE CXone

Achieve higher caller satisfaction ratings with unique custom streaming MOH content.

  1. Use NICE CXone Studio configuration or contact your representative
  2. Use the Studio Playlog function to change music on hold or hold messages file
  3. Easy On Hold will provide audio in 8 bit, μLaw format
  4. Learn more: NICE CXone Help Center

Request a Free Test Stream

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Music On Hold Messages, Queue Music free consultation

Get the right solution for your callers

  1. Find out what costs may be involved
  2. Request a free custom script and sample audio
  3. Talk to our experts about compatibility with your communications platform
  4. For call centers/contact centers: discover new technology for Queue Music solutions
  5. No obligation; it takes only 15 to 30 minutes to get the right music on hold messages solution

Allow business and marketing teams to manage on hold music and messages remotely

  1. Mange all custom content from a personalized, user-friendly control panel. Multiple persons may have log in privileges
  2. Use the convenient audio file downloader in your Easy On Hold control panel
  3. Streaming audio content can be shared across multiple call groups, or uniquely assigned to each of many call groups (sales, support, regions, etc.)
  4. Talk to your Easy On Hold Music On Hold Expert™ about getting your custom hold messages in the proper format for NICE CXone

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