Satisfy the demand to replace default music with an easily-managed audio content stream
A Scalable, Proven Solution for MiVoice Business
The EOH streaming appliance, Streaming Queue Music™ (SQM)transcodes streams of audio to a registered SIP end-point.
To enable streaming audio to callers, the end-point must be configured as the MOH resource, to be used as a kind of “conference room” where calls hear the audio stream while waiting.
The Streaming Queue Music™ service establishes a unique connection to as many end-points as needed. Streaming audio content can be shared across multiple call groups, or uniquely assigned to each of many call groups (sales, support, regions, etc.). Hundreds of concurrently-held calls are supported for each stream instance.
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Mitel MiVoice Streaming Queue Music™ Implementation Guide
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