Mitel MiVoice Business Streaming Queue Music™ On Hold

  1. Configured SIP extension
  2. Redundant, customized streams
  3. Content management portal
  4. Licensed music, including popular hits
Mitel MiVoice Business Streaming Queue Music™ On Hold

Satisfy the demand to replace default music with an easily-managed audio content stream

A Scalable, Proven Solution for MiVoice Business

The EOH streaming appliance, Streaming Queue Music™ (SQM)transcodes streams of audio to a registered SIP end-point.

To enable streaming audio to callers, the end-point must be configured as the MOH resource, to be used as a kind of “conference room” where calls hear the audio stream while waiting.

The Streaming Queue Music™ service establishes a unique connection to as many end-points as needed. Streaming audio content can be shared across multiple call groups, or uniquely assigned to each of many call groups (sales, support, regions, etc.). Hundreds of concurrently-held calls are supported for each stream instance.

Learn more about integrating with Mitel

Request a Free Test Stream

Request a Free Test Stream

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Music On Hold Messages, Queue Music free consultation

Get the right solution for your callers

  1. Find out what costs may be involved
  2. Request a free custom script and sample audio
  3. Talk to our experts about compatibility with your communications platform
  4. For call centers/contact centers: discover new technology for Queue Music solutions
  5. No obligation; it takes only 15 to 30 minutes to get the right music on hold messages solution

Request information about our partner program

including revenue sharing opportunities

Partner Opportunity

Guides and Insights

Mitel MiVoice Streaming Queue Music™ Implementation Guide

Download Your Guide as PDF on form submission


Mitel MiVoice Streaming Queue Music™ Implementation Guide
  1. Background
  2. Methodology
  3. Scale
  4. Prerequisites
  5. Procedure
  6. Support