Streaming Music on Hold for Fortinet Appliances

Exclusively from Easy On Hold®

How To Set Up Streaming MOH In Fortinet FortiVoice

The streaming URL you will receive from Easy On Hold is a long one! You will need to create a "tiny URL" in order for it to fit in the Stream URL field in the Fortinet GUI.

Once you receive the URL from Easy On Hold, go to http://tinyurl.com and obtain a new, shorter URL that will work for your stream. Easy On Hold has contact Fortinet to determine of a future release will allow for longer and more secure URL formatting.

Settings In The Fortinet GUI

  1. Phone System > Audio > On Hold
  2. Name: Create A Name For Your Stream
  3. Mode: Select Streaming Mode
  4. Stream URL Field: Enter the URL from tinyurl.com
  5. Click Test Stream to check the connection to the URL

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Music On Hold Messages, Queue Music free consultation

Get the right solution for your callers

  1. Find out what costs may be involved
  2. Request a free custom script and sample audio
  3. Talk to our experts about compatibility with your communications platform
  4. For call centers/contact centers: discover new technology for Queue Music solutions
  5. No obligation; it takes only 15 to 30 minutes to get the right music on hold messages solution

A better experience for you and your callers

  1. A better caller experience: Shorter announcements and ever-changing music. The end of the boring 4-minute loop
  2. No more uploading files to change content: The live stream manages start and end dates for announcements
  3. Multiple unique streams can be provisioned for use by specific departments and extensions

COPYRIGHT INFRINGEMENT NOTICE

All music on hold must be properly licensed, either through the appropriate Performing Rights Organization in your country, or a licensed provider, such as Easy On Hold®. Beware of your licensing liabilities before putting music on hold

Guides and Insights

The Streaming MOH Technical Brief for network and telephony professionals

Download Your Guide as PDF on form submission


The Streaming MOH Technical Brief for network and telephony professionals
  1. Stream security, redundancy, management
  2. Formats, sample rates, bandwidth
  3. Port scheme
  4. Live reporting features
  5. Telephony platforms supported
  6. New streaming formats, including HLS and rtp
  7. User portal
  8. New 2-Channel streaming device
  9. Why your business team will love streaming