Asterisk Streaming In Queue and On Hold Music & Messages

Allow customers to manage on hold music and messages remotely

1. The EOH streaming server sends http (or https) streams of audio directly into the Asterisk platform. Customers control stream content from a personalized control panel. Changes are heard immediately on the stream, or can be scheduled with custom start and stop dates
2. Streaming audio content can be shared across multiple call groups, or uniquely assigned to each of many call groups (sales, support, regions, etc.)
3. Emergency messages can be quickly turned on (with automatic stop date) for a particular queue
4. Existing customer audio can be hosted on the Easy On Hold stream
5. 128k mono or 192k hit music streams are offered

I like the way the solution is solving the MOH problem.

- Mack Hendricks

Asterisk Support Manager

MOH For Free PBX

One very easy way is to use an MP3 stream and the basic MPG123 command-line player. For this example we are using a free acoustic music on hold test stream provided by Easy On Hold® Courtesy of Voneto Blog, Corey McFadden

1. Log into your FreePBX interface and navigate to the "Music on Hold" menu, under settings in recent versions of FreePBX
2. Click "Add Streaming Category"
3. The Category Name is arbitrary, so you can just type MOH Stream
4. For Application, we’re going to use MPG123 to play the steam here. Make a note of this command line, as you’ll need to get the resampling parameters right
5. /usr/bin/mpg123 -q -r 8000 -f 8192 --mono -s http://streaming3.easyonhold.com:80/streaming/571c0e9d842994b02cd5db6a334b4efa
6. Leave the "Optional Format" field blank
7. Submit changes. Now you’ve now got an MOH class ready to use wherever you want on your system

Copyright © Voneto LLC. All rights reserved.