Request a free message on hold strategy session.

We've helped some of the world's greatest brands. Now, let's talk about you.

On our FREE strategy session (WebEx or Phone), a music on hold expert will discuss the following:

  • How the innovative hosted streaming music and messages integration improves caller satisfaction.
  • Which proven best practices that have worked for major brands can work with your caller experience.
  • The importance of knowing how long callers are waiting, and why they're calling.
  • How we work with your current technology (phone system or communications platform).
Better Business Bureau Accredited with Rating of A-Plus for 10+ years.
Julie Swenson, WESTconsin Credit Union

Great Support

"The flexibility is amazing. Our old method created a lot of extra work for our IT department. Easy On Hold® is saving us a lot of time."
 — Julie Swenson, Digital Marketing Coordinator, Westconsin Credit Union

Amanda Hadley, Coast Equipment Corp.

Easy Process

“The staff is wonderful, they take our marketing goals and capture them in a beautiful sounding script. The ease of creating great sounding content plus the user-friendly content manager makes the entire process a breeze.”
 — Amanda Hadley, Coastal Equipment Corp.

Joe Prazak, Engineer

Easy To Set Up & Use

"I am extremely happy with the service I received from Easy on Hold, they made the entire process very easy. The deliverable was very impressive in content and quality. I will continue using them for on hold messages".
 — Joe Prazak Solutions Engineer for Diversified Business Solutions

Google Reviews

Easy On Hold



Sheri Potter

Positive:: Professionalism, Quality, Responsiveness, Value

We love working with Easy on Hold! They are extremely helpful with all our questions and the messages they put together are upbeat and professional. One of the best features is being able to schedule our messages throughout the month so we can promote what is needed at the right time.

Jamie Woodburn avatar
Jamie Woodburn

I've worked with Easy On Hold for years spanning two different employers, and highly recommend them! Love the online content management tool and the customer service is outstanding.

Sean Kennedy avatar
Sean Kennedy

Service and content is top notch and easy to use. I've been impressed by their follow through; they periodically check the service to ensure it's working with your system. Everyone I've worked with here is highly competent, and I can't tell you how much I appreciate that.

Service works with custom asterisk installs (mpg123 streaming url), which is another bonus; updates don't require any additional work for you on the backend.

 Facebook Reviews
Kylene Geyer

Over and over I am thankful for our EOH service. Their team goes above and beyond to help us in emergency situations, strategize or just check up. One of the best resources we have at our company and I highly recommend.

Bryan Wright

Sparkplug-IP has been partnered up with Easy on Hold for about 3 years and they have been fantastic to work with! They have an amazing product, superb customer service and their sales staff is extremely insightful and happy to help when needed. I highly recommend all businesses who are looking at on hold marketing or licensed overhead music to contact them, there’s no one better in the business!

Republic Services
Cleveland Clinic
Pill Pack
Frontier Communications
NYU Langone Medical Center
Shaw Floors
Norwegian Cruise Line
Armstrong Industries

More Details About Messages On Hold

  • You can choose music from our 100,000 song music on hold library.
  • You might be able to use the new streaming technology with automated scheduling.
  • You can make any changes with no extra fees.
  • You always get a 3-day turnaround on new productions (sometimes sooner!).
  • Messages On Hold is your lowest-cost advertising method.
  • Our tech team follows up with smooth implementation.
  • Your Account Manager calls monthly to check the quality of your on hold audio. (Who else does that?)

 "The whole process from start to finish was professional, from the initial demo to polishing our finished product. I might add that the final product really blew us away."

- Jay Cohen
New York, New York

 "All of us at the office greatly appreciate the work you did, and I know that was only a demo! We're looking forward to the custom hold message in its entirety this week."

- David Bitton Miami Beach, Florida