The PKA® Micro Warp Plus provides Broadsoft® users the functionality of an on-premise music on hold system. Easy On Hold® is an official PIKA dealer, offering the Micro Warp Plus as an innovative and convenient way to stream music on hold on Broadsoft® and other platforms.
The PIKA® Micro Warp Plus is capable of listening to your Easy On Hold® custom streaming music on hold, and mounting it on the SIP network. Within the Broadsoft® application, the music on hold source is pointed to the PIKA® device.
For more details on this device, download the Micro Warp Plus Administrators Guide
The μWARPPlus acts as a local SIP User Agent (SIP UA) registered with the BroadSoft® switch. Page requests are handled locally by the μWARPPlus instead of sending multiple RTP media streams from the BroadSoft® switch across the WAN to the customer premise.Learn more about Broadsoft Music On Hold integration: Easy Broadsoft Music On Hold
You don't want the hassle of constantly updating the messages on hold. Live streaming solves the problem with up-to-the-minute programming changes, made automatically.
Using a proprietary code, the Easy On Hold studio creates unique "Announcement DNA" for each topic or spot, delivering a customized caller experience unlike any other.
Month-Specific Announcements: Monthly specials and seasonal updates are programmed to start and stop on specific days. The script can say, "this month only...".
Week-Specific Announcements: Short-term announcements such as holiday closings, special events and deadline offers receive specific "broadcast" days. Scheduling start and stop dates means callers never hear out-of-date announcements.
Day-Specific Announcements: Announcements can play on specific days of the week, every week or for as many weeks as needed. For example, a car dealer with extended hours on Wednesday will announce, "We're open until 8pm tomorrow," but only on Tuesdays.
Time-Of-Day-Specific Announcements: When customers visit a business, they like to be greeted with a friendly, smiling, "good morning" or "good afternoon". You can do that with Easy On Hold streaming service. A restaurant owner, for example, can talk about lunch specials all morning, then dinner specials all afternoon.