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Easy On Hold's Streaming Queue Music service is a cloud-based media streaming service built to enhance and maintain quality customer experiences in the contact center queue. The solution has passed thorough testing for Media Server 8.0 and 10.1.
Tim Brown
What's the best hold music you ever heard? We scan twitter and describe how to choose good hold music - music people actually like!
This one missing feature could set you back decades. Switching to a new business phone system or contact center platform? […]
Streaming music on hold in OnSIP is as easy as 1-2-3. If you’re an OnSIP customer, then you have likely […]
As call centers of every size adopt new cloud-based solutions, the need for digital MOH for call center platforms has been met by Easy On Hold.
As of May of 2014, and Cisco CUCM version 10.5, a new option for Cisco music on hold became available: […]