Business Telephone Solutions

Switchvox Streaming Music on Hold: The Best Ways to Stream Audio

witchvox supports live streaming music on hold, giving callers a more engaging experience with continuously updated music and professional voice messaging.

4 min read
Easy On Hold | Blog - Switchvox Streaming Music-On-Hold

Tim Brown

Why Caller Experience Will Matter More Than Ever in 2026

Caller expectations are changing faster than ever. In 2026, more callers will reach out only after exhausting every self-service option available. That means when the phone rings, you’re no longer dealing with casual inquiries—you’re engaging with customers who want answers now and who expect to be understood immediately.

5 min read
Easy On Hold | Blog - Depiction of phone caller experiences using silhouoettes of people on phones

Tim Brown

Connecting AT&T Syn J Music On Hold

How To Connect Music On Hold External Device to AT&T SynJ Telephone SB67158. When using the AT&T SynJ, you can expect to reprogram the phone to use the music on hold feature properly. Note: This article relates only to the AT&T SB67158.

5 min read
Easy On Hold | Blog - How to set up and program AT&T SynJ Phone for Music On Hold External Device

Tim Brown

Unplugged: Digital MOH For Call Center Platforms

As call centers of every size adopt new cloud-based solutions, the need for digital MOH for call center platforms has been met by Easy On Hold.

4 min read
Easy On Hold | Blog - Digital Music On Hold Unplugged Concept Illustration

Tim Brown

New Phone System? Read This First.

Choosing a new phone system for your business? The high-tech, flexible streaming technology you enjoy today could be unknowingly replaced by old-time default system music that becomes the unwanted responsibility of your tech team.

9 min read
Easy On Hold | Blog - New Phone System? Read this first - before you sign the contract

Tim Brown

On Hold Music Licensing: Is Your Business Legal in 2025?

Why should a business pay for phone on hold music? Because the law requires it, songwriters, composers, and publishers deserve […]

3 min read
Easy On Hold | Blog - Music On Hold Licensing

Tim Brown