Lakeview Animal Hospital has a history of excellent pet and animal care. In recent years, Lakeview has stepped up their communications game, adding a patient reminder system, customer web portal and email reminders into the mix.
Lakeview knows it needs a presence on the web, in social media, in the mailbox (snail mail) and in the email inbox, to keep business humming. But when the phone rings there is often "hold time". Rather than "dead air", Lakeview uses messages on hold to talk to clients while they wait.
We don't like putting anyone on hold, but it happens, especially during busy times. That's why we like using Easy On Hold® phone on hold messages. Our patients and their owners like to stay informed on the latest treatments and products
- Dr. Evelyn Bartlett, DVM, Lakeview Animal Hospita
Certified Fear Free®
Brandi Music™ from Easy On Hold® has been selected as part of the Fear Free® Preferred Product Program. The Brandi Music Pet Care Channel can be combined with other easy-listening instrumental channels to give pet care professionals a source of legal, licensed background music designed to ease pet anxiety.
Creating fear-free vet visits has been a major focus of the pet care profession in recent years. With the development of the Brandi Music Pet Care Channel, pet care professionals now have a source of legal, licensed background music designed to ease pet anxiety. The music on Brandi’s Pet Care Channel is calming, often classical music. Curators take special care to be sure there are no percussive sounds that might suggest thunder, traffic or slamming doors. Sound frequencies are in the lower-to-middle range of hearing (which can be acute in dogs). The music contains no vocals to avoid the suggestion that strangers are nearby.
Try Fear Free® Pet Care Music In Your PracticeLearn About Our Fear Free Pet Care Music
For a free 14-day trial, click the Calming Pet Music button and let us know who you are. Our sales team will reach out to learn more about your practice, number of locations, audio equipment, and music preferences.
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Interested in becoming a Fear Free® practice? Find out about practice certification
The service works as a streaming music service from just about any web-connected device. A 2-channel business music audio system is offered for a more professional approach. Read our blog: Calming Music For Pets.
Recent studies have shown that playing music reduces stress in dogs at animal shelters, with less barking, lower respiratory rates and lower levels of the stress hormone cortisol. Music therapy is used as a natural anti-anxiety remedy and to help with sleep disorders, and it’s easy to use the same technique for your puppy or adult dog.
I want you to know how much I appreciate how easy, fast, and awesome Easy On Hold® is at creating the audio tracks for us. If everyone was as efficient and amazing as you all, my day would be so much easier! LOL!
- Rhonda Anderson, Area Practice Manager
Total Bond Veterinary Hospitals, Charlotte NC
Customers used to complain to my staff because of the on hold music... until we found Easy On Hold®. They noticed when we got your service. The difference is night and day!
- Deborah Davis, Operations Manager
We have worked with Easy on Hold for two years to produce on-hold messages. They are great to work with, and very professional in every regard. I would not want to work with any other company. Highly recommended!
- Laurence Patchett
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