Easy On Hold, creator of streaming music on hold/queue music for contact centers has been named a Genesys Technology Partner. […]
Tim Brown
In the quest for improved customer satisfaction, contact center managers are making no effort. They’re even starting to pay attention […]
Coronavirus Calls Overwhelm Contact Centers: Easy On Hold Offers Tips and New Technology for Helping Worried Inbound Callers Get Answers […]
As of May of 2014, and Cisco CUCM version 10.5, a new option for Cisco music on hold became available: […]
