Avaya

The Avaya Annual Report: Avaya Is Back

Avaya report confirms customer experience (CX) solutions have bolstered the company’s strengthened financial position. Predictions for 2024.

5 min read
Easy On Hold | Blog - Avaya-Annual-Report-Easy-On-Hold

Tim Brown

Streaming Messages On Hold on Avaya Aura Media Server

Easy On Hold's Streaming Queue Music service is a cloud-based media streaming service built to enhance and maintain quality customer experiences in the contact center queue. The solution has passed thorough testing for Media Server 8.0 and 10.1.

5 min read
Easy On Hold | Blog - Live Streaming in Avaya Aura Platform

Tim Brown

Custom On Hold Music For Avaya IP Office Communications Platform

Streaming hold music for the Avaya Office IP on premise communications platform. What you need to know.

4 min read
Easy On Hold | Blog - Avaya-Office-IP-streaming-hold-music

Tim Brown

Connecting Music On Hold To Older AT&T MERLIN Phone Systems

When we get a call about the Lucent, AT&T or MERLIN phone systems, we typically do a little digging to […]

2 min read
Easy On Hold | Blog

Tim Brown