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On Hold Messages

The Business Startup Guide To Custom On Hold Messages

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Starting a new business can be exciting and stressful. You have many decisions to make, including products, pricing and marketing. Then, you open your doors and wait for the phone to ring. When it does, it puts a smile on your face and you think about building relationships with a group of customers who become […]

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The On Hold Marketing Solution You’ve Been Looking For

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You know what being on hold is. Not something you look forward to. Your customers aren’t too crazy about it either. So you want to put something in place that will be better than the silence. Maybe some music. On Hold Option #1: Bad On Hold Music But so much of that royalty free music […]

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5 Tips For Impressive and Effective On Hold Message Announcements

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Guest Article by Greg Simmel There are 3 main avenues of commerce into just about every business: Your front door, the Internet and your phones. All are important, but the telephone is possibly the most overlooked gateway to your success. Phone time presents an ideal opportunity to escalate sales. Effective messages on hold improve business […]

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Annoying Music On Hold? People Are Listening!

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If you’ve ever thought that your choice of “on hold” content wasn’t important, consider this exchange from the Comcast customer forum. The point here is, people ARE listening! What are they saying about your company? ANNOYING MUSIC ON HOLD 10-05-2011 04:41 PM The music that Comcast plays while on hold is the most annoying music […]

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