On Hold Messages

Using On Hold Messages is a very affordable way to reach your most interested customers with important information.
Here’s the newest research and best practices to boost caller satisfaction while building your brand and improving sales.

Do People Care What They Hear While On Hold?

So, what do you think… do people who call your company care about–or even notice–the music on hold? While folks […]

3 min read
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Tim Brown

6 Characteristics of an Effective Message On Hold Script

If you’re considering a custom-scripted music and message on hold audio announcement on your telephone system, take a moment to […]

5 min read
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Tim Brown

On Hold Message Pricing That Makes Sense

If you’ve looked around for an affordable music and message on hold system, you’ve noticed that no two on-hold providers […]

6 min read
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Tim Brown

5 Reasons On-Hold Music Is Awful

It is a universal understanding: on-hold music is bad music.  But I know why. I also know how to correct […]

2 min read
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Tim Brown

Put Yourself On Hold And See How YOU Like It

I called my office this afternoon, and was placed on hold. Ah, yes–that is indeed what callers hear every day. […]

1 min read
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Tim Brown

An Improved Music On Hold System

Building An Improved On Hold System When I hear the phrase “music on hold system” I know that it probably […]

2 min read
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Tim Brown