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Advice For Small Businesses

Marketing They Can’t Ignore: Messages On Hold

Julie Cook, President of Easy On Hold
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Article by Easy On Hold President Julie Cook Why On Hold Messaging Is Working Better Than Ever Let me share with you some thoughts about why Easy On Hold is growing in popularity, and why on hold messaging deserves a piece of your marketing budget. A recent article in Harvard Business Review provides excellent insight […]

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The On Hold Marketing Solution You’ve Been Looking For

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You know what being on hold is. Not something you look forward to. Your customers aren’t too crazy about it either. So you want to put something in place that will be better than the silence. Maybe some music. On Hold Option #1: Bad On Hold Music But so much of that royalty free music […]

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The 4 Things Your Customers Want to Know About You and Your Small Business

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Guest author Tom Borg, a business consultant in Canton, Michigan,  provides tips on how your business can build lifetime customer satisfaction. Among the many things that people want to know about the people who serve them, research shows that four specific items are at the top of the list. Here is what the studies have […]

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