IVR Voice Prompts

92% of customers will base their opinion of a company on the quality of the recorded voice greeting experience!
The voice callers hear is often referred to as IVR Voice Prompts.
These greetings set the tone. Will your business be regarded as professional or amateur?


For most customers, experiences happen over the phone or voice channel. Your callers come to you through an auto attendant or IVR and often wait on hold. This is the new guide to updating your auto attendant, IVR, and on hold messages, and it can give you an edge over your competition and maintain a satisfied customer base.


20 min read
Easy On Hold | Blog - auto attendant - IVR - on hold messages

Tim Brown


Here are some quick DOs and DON'Ts that will simplify voicemail greetings. Please call Easy On Hold at 888-7898-4653 for professional voicemail greetings recordings.


4 min read
Easy On Hold | Blog - what-should-my-voicemail-greeting-say

Tim Brown


I just got off the phone with a telecom technician who is ready to throw in the towel. He has […]


6 min read
Easy On Hold | Blog - guide to voice mail greetings

Tim Brown


We all have had some disappointing experiences when calling a company for information, customer support or technical help. When calls come in, a recorded voice greeting provides multiple options. In this report, we will dig into how to improve your call center experience--from the caller's point of view.


4 min read
Easy On Hold | Blog - Build Better Call Center

Tim Brown


You’ve probably heard enough auto-attendant, voice mail, telephone greetings, prompts, IVR (Interactive Voice Response) to last a lifetime. Unfortunately, voicemail […]


5 min read
Easy On Hold | Blog

Tim Brown