Marketing Tips

Grab these marketing tips for turning your customer phone-on-hold time into a marketing and communications channel.
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3 Ways Premium Hold Music Enhances the Caller Experience

Waiting on hold is often frustrating. Poor-quality music on hold, repetitive loops, or long silences can annoy callers or lead […]

4 min read
Easy On Hold | Blog - smiling woman on phone call

Nick Byrne

How To Merge Social Media and Messages On Hold

Learn how to use social media and your messages on hold to improve your customer relationships, engagement, and long-term loyalty for a better bottom line.

8 min read
Easy On Hold | Blog - Social Media and On Hold Messaging

Tim Brown

Improve Customer Experience 2023 Report

At the start of 2023, Easy On Hold® analyzed more than 20 published surveys and compiled best practices from customer experience experts. They tell a compelling story: Companies that remove friction from customer touchpoints and have real conversations will win in 2023. This is our Improve Customer Experience 2023 Report.

9 min read
Easy On Hold | Blog - improve-customer-experience-2023-report

Tim Brown

Customer Experience Leads To Brand Loyalty

How is your customer experience? Customer "phone on hold time" creates friction. Smooth out the customer experience with these tips.

5 min read
Easy On Hold | Blog - customer loyalty hold messages

Tim Brown

7 Car Dealership Marketing Tips

Your car dealership needs a variety of marketing strategies to build trust and help customers choose you. Here are some […]

9 min read
Easy On Hold | Blog - car dealer marketing

Tim Brown

Hold Music or Messages On Hold?

Hold Music vs. Messages On Hold Since the late 1960s, phone systems have used music on hold to indicate to […]

8 min read
Easy On Hold | Blog - hold music or messages on hold?

Tim Brown