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John Deere Hold Messages, Music Discussed in Atlanta

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JDUG Meeting Showcases John Deere Hold Messages, Music The theme for the 2016 JDUG (John Deere User Group) summit in Atlanta was, “Working Together”. That looked like a good introduction to the special workshop presented by Easy On Hold. The workshop focused on getting the John Deere dealership marketing and I.T. teams “working together” for […]

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Danger: Automated Telephone Greetings and Prompts Ahead!

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Exploring The Dangers Of Automated Telephone Greetings And Prompts Auto attendant, voice mail, telephone greetings, prompts, IVR (Interactive Voice Response) refer to the components of a phone system that answer inbound calls when you can’t. The problem is, most of us fear the dreaded “phone tree” that might (or might not) direct callers into the […]

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