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Learn about hosted, streaming music on hold. Easy On Hold leads the industry in easy to use and effective live music on hold and messages on hold streaming technology.
Easy On Hold Collaborates with Microsoft to Introduce First Live Streaming Hold Music Integration for Microsoft Teams Phone Easy On […]
Tim Brown
For most customers, experiences happen over the phone or voice channel. Your callers come to you through an auto attendant or IVR and often wait on hold. This is the new guide to updating your auto attendant, IVR, and on hold messages, and it can give you an edge over your competition and maintain a satisfied customer base.
Choosing a new phone system for your business? The high-tech, flexible streaming technology you enjoy today could be unknowingly replaced by old-time default system music that becomes the unwanted responsibility of your tech team.
Does your business utilize the Asterisk or OnSip phone systems? A hold music stream for Asterisk and OnSip is easier than you may think.
Would you like to say goodbye to the monotony of default Cisco hold music? Have you thought about giving your callers something enjoyable to listen to while they wait? The Easy On Hold streaming hold music service seamlessly integrates with Cisco CUCM, allowing you to easily manage and customize your audio content.
Easy On Hold's Streaming Queue Music service is a cloud-based media streaming service built to enhance and maintain quality customer experiences in the contact center queue. The solution has passed thorough testing for Media Server 8.0 and 10.1.