https://easyonhold.com/blog/wp-content/uploads/Test-Track-4.mp3 “Say Something” by A Great Big World. Released: 2014. Genre: Alternative. Previous Why Cell Phone On Hold Music Quality Is Just Plain Bad Get the latest from Easy On Hold Get free resources, news, and tips to help improve your customer experiences in our monthly newsletter. Related Stories New Cloud Phone System? Don’t Let It Ruin Your Customer Experience. November 3, 2026 Why Hold Music Still Matters in the Age of AI Agents November 2, 2026 Genesys Cloud Hold Music That Automatically Stays Fresh September 18, 2026