Product Updates

Here are the latest innovative product updates in the world of music on hold.
 
Streaming, hosted, call center, contact center, customer CX and other topics are covered in these product updates.


Easy On Hold® has developed a better approach for Genesys Cloud: automatically managed queue and hold audio that stays current, changes throughout the day, and helps prevent callers from hearing the same content twice during one experience.


7 min read
Easy On Hold | Blog - Genesys Cloud Hold Music App Announcement

Tim Brown


What's the difference between elevator music and elevated music? Music that communicates your brand image and improves customer experience.


4 min read
Easy On Hold | Blog - Elevator Music Elevated Music On Hold concept blog title illustration

Tim Brown


The Easy On Hold RingEX Music On Hold App simplifies everything about call queue audio (music on hold, messages on hold). It's a smarter, automated way to manage your hold and queue audio—without ever uploading another file. It transforms caller waiting time into a fresh, accurate, and professional experience by automatically delivering the right audio at the right moment.


9 min read
Easy On Hold | Blog - RingCentral ReingEX Music On Hold App

Tim Brown


Music and weather on hold and in your space is now available from Easy On Hold®. AccuWeather® On Hold and Overhead.


4 min read
Easy On Hold | Blog - weather on hold and overhead Accuweather logo with weather concept title image

Tim Brown


Our staff has handpicked a few standout tracks that we know will make an impact. Listen to these tracks and tell us what you think!


2 min read
Easy On Hold | Blog - Hold Music picks illustration

Tim Brown


Are you looking for an easy to use phone system with auto attendant and music on hold capabilities? We're doing some research for you.


2 min read
Easy On Hold | Blog - illustration of woman phoning a local business

Tim Brown

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