Message On Hold

5 Ways to Refresh Your Experience with On-Hold Music for Business

If you haven’t updated your call waiting music for business recently, use these five ways to improve it and keep it fresh.

3 min read
Easy On Hold | Blog - Illustration of a caller listening to on-hold music for business that has been refreshed and refined for a better experience.

Nick Byrne

Overcoming the On Hold File Limitations in Cloud VoIP Systems

Businesses are getting complaints from customers who get placed on hold and hear the same hold music over and over. Here is the solution!

4 min read
Easy On Hold | Blog - On Hold Files Repeating Every Single Time

Tim Brown

Every Call Counts: Aligning Healthcare Messaging with the Patient Journey

The rise of AI and automation in healthcare has not eliminated human call centers; instead, it has elevated the importance of well-crafted, reassuring voice messages during hold time.

4 min read
Easy On Hold | Blog - Healthcare On Hold Messages

Tim Brown

How To Merge Social Media and Messages On Hold

Learn how to use social media and your messages on hold to improve your customer relationships, engagement, and long-term loyalty for a better bottom line.

8 min read
Easy On Hold | Blog - Social Media and On Hold Messaging

Tim Brown

13 Essential Best Practices For Messages On Hold

What callers hear while they wait on hold says a lot about your organization. These 13 Essential Best Practices for Messages On Hold are game-changing, and most can be implemented in one day.

7 min read
Easy On Hold | Blog - 13-Essential-Best-Practices-For-Messages-On-Hold

Tim Brown

Dental Practice Marketing On Hold Messages

When you use Dental Practice On Hold Messages, you demonstrate that you care. Educate and reassure your prized patients while they wait on hold.

5 min read
Easy On Hold | Blog - Dental Messages On Hold for Dentist Office

Tim Brown